FIC a440 Servicehandbuch
Troubleshooting and Repair
FIC A440 Series Service Manual
6-11
Table 6-5 (b) Quick Troubleshooting
Problem or Symptoms
Corrective Actions
System halts during boot
sequence
sequence
1. Check condition of selected bootload device (diskette
or hard disk) for bad boot track or incorrect OS files.
2. Try booting from a new bootable diskette and recopy
or repartition hard disk.
3. Check for any BIOS error messages on the display.
4. Replace
4. Replace
motherboard.
I/O processing malfunctions
1. Check the connections of all internal devices.
2. Replace
2. Replace
motherboard.
Diskette drive does not work
1. Check if FDD option is DISABLED under BIOS Setup
program.
2. Check if floppy drive cable is connected properly.
3. Check diskette type if correct and not faulty.
4. Replace diskette drive.
5. Replace
3. Check diskette type if correct and not faulty.
4. Replace diskette drive.
5. Replace
motherboard.
Hard disk drive malfunction
1. Check if hard disk drive is set properly on BIOS
SETUP.
2. Check cables and connections.
3. Check if disk drive is good. Replace the drive.
4. Replace the motherboard.
3. Check if disk drive is good. Replace the drive.
4. Replace the motherboard.
CD-ROM drive malfunction
1. Check if drive is set properly on BIOS Setup.
2. Check if device driver is installed properly. Do not use
2. Check if device driver is installed properly. Do not use
other CD-ROM driver.
3. Check cables and connections.
4. Replace drive or motherboard.
4. Replace drive or motherboard.
Memory malfunction
1. Check if the memory module is inserted properly. Try
to insert it also to the other slot.
2. Replace the memory module.
3. Replace the motherboard.
3. Replace the motherboard.
External keyboard or PS/2
mouse doesn’t work
mouse doesn’t work
1. Check if keyboard or mouse is connected properly.
Check PS/2 Y-cable if it is being used. Power off
system first before plugging in the device.
system first before plugging in the device.
2. Check PS/2 mouse driver if it is installed properly.
3. Replace the keyboard or mouse.
4. Replace the motherboard.
3. Replace the keyboard or mouse.
4. Replace the motherboard.
PCMCIA card does not work
1. Check if the PCMCIA card is inserted properly and all
cables and connections are set.
2. Check the PCMCIA card driver installation for any IRQ
or IO address conflict. Try to disable the COM2 port
(SIR) inside the BIOS Setup menu to free up unused
IRQ.
(SIR) inside the BIOS Setup menu to free up unused
IRQ.
3. If PC card is not detected, insert it to the other
PCMCIA slot. Otherwise, replace PC card.
4. Contact the PC card manufacturer for support.
5. Replace the motherboard.
5. Replace the motherboard.