FIC a440 Servicehandbuch

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Troubleshooting and Repair 
 
6-12 
FIC A440 Series Service Manual 
Table 6-5 (c)  Quick Troubleshooting 
Problem or Symptoms 
Corrective Actions 
Glidepad does not work 
1.  Check if PS/2 mouse driver is properly installed. Remove 
any external PS/2 mouse.  
2.  Check the glidepad cable inside the system if it is 
inserted properly. 
3.  Replace the glidepad module. 
4.  Check the keyboard controller chip for any cold or loosed 
soldering. 
5.  Replace the motherboard. 
Serial device does not work 
1.  Check if Serial Port is set to ENABLED under BIOS 
Setup program (Advanced menu). 
2.  Check if serial device is connected properly. 
3.  If using serial mouse, check if Internal Touchpad is 
disabled under BIOS Setup. On Windows 95 or 98, 
check if it detects the serial mouse in System Device 
Manager under the Control Panel.  
4.  Check if mouse driver is installed properly. 
5.  Replace serial device. 
6.  Check the South Bridge chip on the motherboard for any 
cold or loosed soldering. 
7.  Replace the motherboard. 
Parallel device does not work 
1.  Check if Printer is set to ENABLED under BIOS Setup 
program (Advanced menu). 
2.  Check if all connections are properly set. 
3.  Check if external device is turned on. 
4.  Check if Printer Mode is set properly.  
5.  Check the South Bridge chip on the motherboard for any 
cold or loosed soldering. 
6.  Replace the motherboard. 
IR Port does not work. 
1.  Check if IR port (COM2) is enabled under BIOS Setup 
(Advanced Menu). 
2.  Check if IR driver is properly installed under Win95. 
Refer to Chapter 2. 
3.  Check if File Sharing and Computer name is set properly 
on both sides.  
4.  Check if Infrared Monitor is activated. 
5.  Check if IR ports on both ends are not blocked or 
obstructed.  
6.  Check the IR module.  
7.  Check the I/O controller chip on the motherboard for any 
cold or loosed soldering. 
8.  Replace the motherboard.