Intel MFS5000SI Benutzerhandbuch

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Intel will NOT provide support for issues related to use of any 3

rd

 part expansion cards or 

peripherals installed in the server system when an operating system that received basic 
installation testing only is in use. 

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Support is defined as assistance in root causing issues, and determining a customer 
acceptable resolution to the issue associated with the operating system.  The resolution 
may include, but is not limited to, on-board controller driver changes, engaging the 
vendor for resolution, BIOS changes, firmware changes, or determining a customer 
acceptable workaround for the issue. 

I/O Expansion Card / Peripheral Compatibility and Stress testing is performed only on the most 
current release of a supported operating system at the time of a given validation run.  The I/O 
Expansion Card / Peripheral Compatibility and Stress testing process consists of three areas:  
Base Platform, I/O Expansion Card Compatibility, and Stress. 

Base Platform: Each base platform will successfully install a given operating system, 
successfully run a disk stress test, and successfully run a network stress test. 

I/O Expansion Card Compatibility: I/O Expansion Card compatibility validation (CV) testing 
uses test suites to gain an accurate view of how the server performs with available expansion 
card under the primary supported operating systems.  These tests are designed to show 
hardware compatibility between the cards and the server platform and include functional testing 
only.  No heavy stressing of the systems or the cards is performed for CV testing. 

Stress Testing: This test sequence uses configurations that include expansion cards in all 
available slots, for a minimum 72-hour test run without injecting errors.  Each configuration 
passes an installation test, a Network/Disk Stress test, and tape backup test.  Any fatal errors 
that occur will require a complete test restart. 

Intel commits to provide the following level of customer support for operating systems that 
receive I/O Expansion Card / Peripheral Compatibility and Stress testing: 

Intel commits to provide the following level of customer support for operating systems that 
receive I/O Expansion Card / Peripheral Compatibility and Stress testing: 

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Intel will provide support for customer issues with these operating systems involving 
installation and/or functionality of the server board with or without the I/O Expansion 
Card and peripherals listed in this document as having been tested under the particular 
operating system. 

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Support is defined as assistance in root causing issues, and determining a customer 
acceptable resolution to the issue associated with the operating system.  The resolution 
may include, but is not limited to, on-board controller driver changes, engaging the 
vendor for resolution, BIOS changes, firmware changes, or determining a customer 
acceptable workaround for the issue. 

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Intel will provide and test operating system drivers for each onboard video, network, and 
storage controller.