games-pc sacred-underworld Benutzerhandbuch

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Possible solutions: Deactivate the anti-virus software and other active or background

programs before starting Sacred. Virtual CD-ROM drives should be deactivated, or

preferably uninstalled.

Your video or sound driver is probably not up to date. You can download the latest drivers

from the websites of the respective equipment manufacturers.

Check the network for possible error sources. Routers and firewalls in particular can

prevent connection to the server for a variety of reasons, depending upon the installation.

If problems persist, please contact your system administrator.

The 

Overwrite option replaces the old Sacred installation with Underworld and reduces

the amount of hard disk space required. The 

Standalone option creates an additional folder

for the Underworld installation. The 

Standalone installation allows access to both Sacred

and Sacred Underworld as separate games. Players wishing to continue with old

The installation procedure can take over 30 minutes on low performance systems.

Underworld will continue to install as long as you do not receive a specific error message.

Underworld accounts are added to existing Sacred accounts. Once Underworld has

been installed, you need to expand your existing Sacred account by entering your original

Sacred account details, including Username and Password. Then enter the Underworld

CDKEY and click on "CREATE ACCOUNT" (NOT "LOGIN"). If you do not use your OLD

Sacred multiplayer account details, you will receive INCORRECT CDKEY error messages.

Due to the changes in Underworld, original Sacred savegames may not be compatible

with the new Underworld realm. However, you can use EXPORTED Sacred characters.

With the 

Standalone installation you will have two Save folders. One is in the Sacred

folder, the other in the Underworld folder. In order to use your Sacred characters in

Underworld you may need to copy the “heroxx.pax” files from the “SACRED\SAVE” folder

to the “UNDERWORLD\SAVE” folder.

Additional information can be found on the Sacred website • www.sacred-game.com •

Further technical information that was not available at the time of this manual’s printing

may be provided in the Readme file in the Sacred or Underworld installation folder.

Alternatively, you can contact us by e-mail at: 

• service_sacred@ascaron.com

If you contact us by e-mail, please remember to provide your computer’s basic

hardware details. In addition please also attach the file “DXDiag.txt”.

To create it, proceed as follows:

1. Click on the Windows “Start” button.

2. Open the command line by clicking on “Run.”

3. Type “dxdiag” and click on “OK.”

4. The DirectX diagnosis program should now start up. Please wait, it may take a

little while.

5. Click on “Save all information.” A file named “DxDiag.txt” will be created in your

chosen location.

We are of course also available for contact via mail and fax:

Ascaron Entertainment (UK) Ltd

19-21 High Street

Coleshill B46 1AY

UK

Fax: +44 (0) 1675 465570

We will exchange defective or faulty CDs. Please send us the defective CD and we

will return a new one immediately. This warranty does not extend to damage caused

by improper handling. However, if your CD does suffer scratches or other damage

from mishaps we do offer an exchange for a handling fee of

10 € (£7.00). Please, enclose 10 € (£7.00) in a cheque,

made payable to “Ascaron Entertainment (UK) Limited”,

when you send your CD to us.

This warranty expires 1 year after your first purchase

of the title. For older titles, we are unable to provide

any warranties. The exchange service is a voluntary

service of ASCARON ENTERTAINMENT and does

not constitute a legal claim. 

Whilst ASCARON ENTERTAINMENT (UK)

LIMITED is happy to assist with English

enquiries originating from within Europe, we

regret that we are unable to offer assistance with

non-English enquiries, or enquiries from outside of Europe -

in such cases please contact your local distributor directly.

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