Cisco CATALYST 4500 7 SLOT CHASSIS FAN NO POWER SUPPLY REDUNDANT SUPCAPABLE Техническое Руководство
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Table 12. Technical Support Services—Competitive Differentiators
Feature
Benefits
Worldwide Virtual Lab
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TAC Training
•
Boot Camps
•
Tech Calls
This extensive lab of Cisco equipment and Cisco IOS Software releases provides an invaluable engineering resource
and knowledge base for training, product information, and recreation and testing of selected network issues to help
decrease time to resolution.
Tech Forums
Cisco is committed to providing customers the latest in technology support. These TAC training programs assist
customers in case avoidance as well as provide knowledge transfer of Cisco networking expertise.
Cisco Live
A powerful suite of Internet-enabled tools with firewall-friendly features; these secure, encrypted Java applets can turn a
simple phone call into an interactive collaboration session, allowing a customer and Cisco TAC support engineer to work
together more effectively.
Global Logistics
Delivers award-winning, worldwide hardware-replacement support with 650 depots, covering 120 countries, at a US$2.3
billion investment in inventory, using 10,000 onsite field engineers.
Cisco IOS Software
Employs 100 discrete technologies with more than 2000 features. 400 new features are added each year. Cisco IOS
Software is installed in more than 10 million devices and is running on more than 10,000 networks worldwide. It operates
on the world’s largest IPv6 and VoIP networks and in all major service provider networks worldwide.
FOR MORE INFORMATION
To learn more about how you can take advantage of Cisco Technical Support Services, talk to your Cisco representative or visit Cisco Technical
.
For additional information about Cisco products, contact:
•
United States and Canada: 800 553-NETS (6387)
•
Europe: 32 2 778 4242
•
Australia: 612 9935 4107
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Other: 408 526-7209
•