F.I.T CO. LTD. FIT004 Benutzerhandbuch
S3 Graphics Video Wall Driver Package
User Guide
SG199-B.1 11/12/2010
Page
24
Troubleshooting
Below are some of the common solutions available for troubleshooting questions and problems
that may occur with the Video Wall Driver Package installation and use.
that may occur with the Video Wall Driver Package installation and use.
[T1] No post screen display at boot up
Step 1: Check the S3 Graphics adapter(s).
a. Make sure that the S3 Graphics adapter(s) are plugged into the PCIe slots.
b. For the Triple Core case, make sure the Single Core adapter is plugged into the primary
b. For the Triple Core case, make sure the Single Core adapter is plugged into the primary
display slot and the Dual Core adapter is plugged into the secondary display slot.
Step 2: Check the monitor(s).
a. Make sure that the monitor is turned on.
b. Make sure that the power source for the monitor is turned on.
c. Make sure that the monitor power cables are securely fastened to both the monitor and the
b. Make sure that the power source for the monitor is turned on.
c. Make sure that the monitor power cables are securely fastened to both the monitor and the
power source.
Step 3: Check the video cable connections.
a. Make sure the video cables are connected at both ends: one end to a monitor and the other
end to the output of the S3 Graphics adapter.
b. Make sure the output of the boot device is connected to the correct HDMI port. Refer to
section
Connect your HDMI monitor(s)
for the HDMI port boot device:
i. Single Core:
A2 output
ii. Dual Core:
B2 or B6 output
c. Make sure the output signal of the panel is correct.
Step 4: Check the Motherboard on your system
a. If the motherboard has an integrated graphics adapter, connect a monitor to the output of the
integrated graphics, reboot your system, click F2/Del to enter BIOS Settings, set the S3
Graphics adapter as the primary adapter in the CMOS Settings. (Refer to section:
Graphics adapter as the primary adapter in the CMOS Settings. (Refer to section:
Appendix
2: How to set the discrete graphics as Primary in CMOS
.)
b. Make sure the PCIE slot is functioning correctly:
Re-install the Video Wall Driver Package hardware. Refer to section
InstallTheVideoWallDriverPkgHardware
. Shutdown your system, turn the power off and
un-plug it. Move the S3 Graphics adapter to a different PCIe slot, turn the power back on and
reboot your system.
reboot your system.
Step 5: If Steps 1 ~ 4 still cannot resolve your problem, your adapter(s) may be broken. Try using another
adapter(s).
[T2] Boot Error: non-VGA mode
Step 1: If the motherboard has an integrated graphics adapter, disable all other graphics drivers,
shutdown your system, turn the power off and reboot. If a boot error persists, continue to step 2.
Step 2: Boot to safe mode,
uninstall the S3 Graphics Video Wall driver
using the Windows XP Control
Panel and reboot your system.
Step 3: Re-install the S3 Graphics Video Wall driver package (refer to section
Install the Video Wall
Driver Package software
).
Step 4: Perform a full system reboot.
[T3] System boots, but all of the monitors are not lit up
Step 1: Make sure that you have installed the correct S3 Graphics Video Wall driver package.
Step 2: Check the monitor power (refer to
Step 2: Check the monitor power (refer to
Troubleshooting T1
).
Step 3: Check the video cable connections (refer to
Troubleshooting T1
).
Step 4: Make sure that the correct number of monitors on each Core is set (
screenshot
). For more
details, refer to section:
Set the layout configuration
).
Step 5: Perform a full system reboot.