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Chapter 4. Troubleshooting
Frequently asked questions
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This section lists frequently asked questions by category.
Finding information
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your computer contains
safety precautions for using your computer. Read and follow all the precautions when using
your computer.
safety precautions for using your computer. Read and follow all the precautions when using
your computer.
Where can I find the hardware specifications for my computer?
You can find the hardware specifications for your computer on the printed flyers which came
with your computer.
with your computer.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty period and type of
warranty service, see the Lenovo limited warranty flyer that came with your computer.
warranty service, see the Lenovo limited warranty flyer that came with your computer.
Drivers and preinstalled software
Where are the installation discs for Lenovo preinstalled (desktop) software?
Your computer did not come with any installation discs for Lenovo preinstalled software. If
you need to reinstall any preinstalled software, you can find the installation program located
on the D partition of your hard disk. If you cannot find the installation program there, you can
also download it from the Lenovo support website.
you need to reinstall any preinstalled software, you can find the installation program located
on the D partition of your hard disk. If you cannot find the installation program there, you can
also download it from the Lenovo support website.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, Lenovo provides drivers
for all the hardware devices that you need on the D partition of your hard disk. You can also
download the latest device drivers from the Lenovo support website.
for all the hardware devices that you need on the D partition of your hard disk. You can also
download the latest device drivers from the Lenovo support website.
Getting help
How can I contact the customer support center?
See "Chapter 3. Getting help and service" of the Lenovo Safety and General Information Guide.