Wistron Corporation K3011W Benutzerhandbuch

If you do not find your problem here, see Chapter 1. The following section only describes problems 

that might negate the need to refer to the more comprehensive information in Chapter 1.

When I turn on the computer, 
nothing appears on the screen.

• If the screen is blank, make sure that:

- The AC adapter is connected to the computer and the 

power cord is plugged into a working electrical outlet.

- The computer power is on. (Press the power button again 

for confirmation.)

• If these items are properly set, and the screen remains blank, 

have the computer serviced. 

My screen goes blank while the 
computer is on.

• Your power management is enabled. Do one of the 

following to resume from sleep mode:
- Press any key on the keyboard. (Notebook mode only)
- Press the power button.
- Press the Windows button. (Tablet only)

The critical low-battery error 
message appears, and the 
computer immediately turns off.

• The battery power is getting low. Connect the AC adapter to 

the computer, or replace the battery with a fully charged 
one.

The computer enters sleep 
mode immediately after 
Power-on. 

• Make sure that: 

- The battery is charged.
- The operating temperature is within the acceptable range. 

Your computer supports the following temperature 
ranges:
• For storage: -20°C ~ 65°C
• For operating: 0°C ~ 40°C

Note: If the battery is charged and the temperature is within range, have the computer serviced.

The computer does not return 
from sleep mode and the 
computer does not work. 

• If the computer does not return from sleep mode, the 

battery may be depleted. Check the power indicator.

• If your computer is in sleep mode, connect the AC adapter 

to the computer, then press the Windows button (Tablet 
only) or the power button.

• If your computer is powered-off, connect the AC adapter to 

the computer, then press the power button to resume 
operation.

Note:  If the system still does not return from sleep mode, your system has stopped responding, and you 

cannot turn off the computer; reset the computer. Unsaved data may be lost. To reset the computer, press 
and hold the power button for 5 seconds or more. If the computer still does not reset, remove the AC 
adapter.