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ACCESS POINT
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7. Troubleshooting
Problem 1: I can’t find an access point through the wireless LAN adapter.
Answer:
i) Check the following
Access point is powered on.
Make sure the operational mode of the AP is in Access Point mode. (Please
Make sure the operational mode of the AP is in Access Point mode. (Please
refer to
operational settings
section and
advance operational setting
for more
details.)
The AP is within the valid transmission range.
Keep the number of wall and ceilings to a minimum.
Keep the AP away from electronic devices.
Keep the number of wall and ceilings to a minimum.
Keep the AP away from electronic devices.
If you still can’t find any access points through your WLAN adaptor, then you need to
reset your AP. Refer to
resetting the access point
section to see how to reset and
reconfigure your AP.
Problem 2: I can’t establish connection between an access point and a wired
network.
Answer: To ensure problem-free connection, we recommend avoiding connecting the
AP to a pure 100 Base-TX Ethernet adapters or hubs. Also check the network settings
on both devices to ensure they are correct.
Problem 3: I can’t connect to an access point.
Answer: There are few possible answers to this problem. Refer to
Problem 2: I can’t establish connection between an access point and a wired
network.
Answer: To ensure problem-free connection, we recommend avoiding connecting the
AP to a pure 100 Base-TX Ethernet adapters or hubs. Also check the network settings
on both devices to ensure they are correct.
Problem 3: I can’t connect to an access point.
Answer: There are few possible answers to this problem. Refer to
connection
troubleshooting
section for more details.
Problem 4: I have trouble with setting/using encryption.
Answer: If you receive error when setting encryption or you can’t communicate with
other parties when you enable your encryption, check your settings against those
listed in the
encryption troubleshooting
section.
Problem 5: I can’t send other protocol packets except for IP.
Answer: If you are using other protocols (e.g. NetBEUI) other then IP and have IP
filtering on, then all the packets apart from IP packets will get filtered out. In other
word, your AP will drop every packet other then IP data packets. To turn IP filtering
off, de-select the IP filtering check box in the
bridge menu
.