Zebra Technologies Corporation P100I Benutzerhandbuch
Troubleshooting
Troubleshooting Procedures
980590-001 Rev. A Draft 1
P100i User’s Manual
43
Example •
Small spots appear on the printed card with a non-printed area or a different color.
Possible Cause:
•
Contamination on the card surface
Solutions:
•
Check that cards are stored in a dust free environment
•
Use a different supply of cards
Possible Cause:
•
Cleaning roller not installed
•
Dust inside the printer and/or dirty Cleaning Roller
Solutions:
•
Perform a Cleaning of the printer (reference Chapter 5)
•
Check that the protective cover was removed from the ribbon cartridge cleaning roller
(reference Chapter 3).
•
Replace the cleaning roller located at the front of the printer (reference Appendix B).
Example •
There are non-printing horizontal lines (white) on the card surfaces.
Possible Cause:
•
Ribbon cartridge is not correctly positioned.
Solutions:
•
Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that
there are no wrinkles in the ribbon.
there are no wrinkles in the ribbon.
•
Replace ribbon cassette.
Possible Cause:
•
Print Head is dirty.
Solutions:
•
Clean the Print Head
Possible Cause:
•
Print Head elements are damaged (e.g., scratched or burnt).
Solutions:
•
Call Zebra Customer Service for Print Head replacement information.