Checkpoint Systems Inc. FISOIUS Benutzerhandbuch

12-4

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Problem

The Self-Checkout Station fails to start during power up, and the screen displays an error 
condition...

Allow the scandisk program to run until it finishes.

Check all network connections on the Self-Checkout Station and the Application 
Server. If they appear to be secure, restart all of the Self-Checkout Stations. See 

 for instructions.

Note If the Application Server is shut down or loses power, all Self-Checkout Stations must be shutdown 

and restarted. See 

If the problem persists after following these steps, contact Technical Support. See 

Problem

One or more Self-Checkout Station(s) is not displaying in the System Status Display...

Make sure the Self-Checkout Station is running. If it is not running, the error message, 
“We are currently unable to provide access to the system” displays. If this message 
displays, the problem involves the connection between the Self-Checkout Station and 
the Application Server. Make sure the network is connected and configured properly. 

If the Self-Checkout Station is running and behaving normally, but it is missing from 
the System Status display, restart the entire system. See 

 for instructions.

If the problem persists after following these steps, contact Technical Support. See 

Problem

You cannot print a report...

Try to print a test page. Select Start > Settings > Printers. Right-click on the printer 
and select Properties. Click Print Test Page. 

If you cannot print a test page, consult Windows Help. 

If the test page prints successfully, contact Technical Support. See