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10.1.1  INTRODUCTION

A new enhanced password feature is now avail-

able for 5100 portables and 5300 mobiles. The number 
of passwords have been increased along with the 
number of functions that can be under password 
control. The single Power-On password has been 
replaced by the following passwords: 

•

•

•

10.1.2  SOFTWARE VERSIONS REQUIRED

The following revised PCConfigure and radio 

software is required for these new enhanced password 
features:

PCConfigure - Version 1.21.8 or later 

Version 1.x Models - 1.11.13 or later
Version 2.x Models - 2.0.4 or later
Version 3.x Models - 3.1.5 or later

Version 1.x Models - 1.23.13 or later ARM
Version 2.x Models - 2.1.10 or later
Version 3.x Models - 3.0.10 or later

NOTE: Refer to Section 9 for more information on the 
preceding radio firmware versions. 

10.1.3  AVAILABILITY WITH EARLIER 

VERSIONS

The Power-On password feature available with 

earlier versions of radio firmware is no longer 
programmable using the latest versions of PCCon-
figure (1.21.2.8 or later). To program that feature in 

earlier radio models, an earlier version of the PCCon-
figure software must be used. It is programmed using 
the “Password at Power Up” function on the Global 
screen. 

Otherwise, PCConfigure 1.21.2.8 or later can be 

used to program earlier radio models with the limita-
tion that any new features which require updated firm-
ware are not available.

10.2.1  GENERAL

With new versions of PCConfigure, the “Pass-

word at Power Up” parameter has been removed from 
the Global screen as just described. Passwords are now 
programmed using a password management screen 
displayed by the Tools > Password Management 
menu. The applicable radio must be connected to the 
computer and powered up to display this screen. 

Password data is transferred and stored in an 

encrypted format for security purposes. In addition, 
actual passwords are never displayed. They are always 
indicated by eight asterisks (********). Therefore, it 
is not possible to determine what passwords are in a 
radio using the PCConfigure software.

Passwords must be 1-8 characters in length and 

consist of the numbers 0-9. Zeros are valid characters 
in any location, even as leading characters. Initially, all 
passwords are null (deleted) characters. Therefore, 
when initially programming a password, no entry is 
required in the “Original/Master Password” box.

10.2.2  LOST PASSWORDS

If a password is lost, it can be changed using 

PCConfigure by entering the Master password (see 
following). If even the Master password is lost or was 
not used, all passwords can be erased using the 
PCTune software as follows:

1. With PCTune 1.1.1.0 or later, simply select Radio > 

Reset Passwords. Only password information is 
erased.