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PASSWORD DESCRIPTION
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2. With earlier versions of PCTune, after starting the 
PCTune program, press SHIFT CTRL E to toggle 
the following Erase EEPROM function (otherwise it 
is grayed and not selectable). Then Select Radio > 
Erase EEPROM > Params Only. All password and 
personality information is erased, so the radio must 
be reprogrammed. NOTE: DO NOT SELECT 
“COMPLETE” 
because that erases all information 
and the radio must then be sent back to the factory 
to make it usable again.
10.2.3  CHANGING PASSWORDS
An assigned password can be changed by the user 
if the PW CHG option switch or menu parameter 
(5100 only) is programmed. Selecting this function 
displays prompts for entering and confirming a new 
password. 
NOTE: With the 5100 portable and 5300 Handheld 
Control Unit, it is recommended that a number key not 
be used for this function because the password mode is 
exited if that key is pressed to enter a number.
10.2.4  PASSWORD ENTRY PROCEDURE
Whenever a password is requested, it is entered as 
follows:
5300 Mobile - Rotate and press the Select switch.
5100 Portable - With DTMF keypad models, enter 
each number using the keypad and press the F2 (Enter) 
key after the last digit is entered. With limited keypad 
models, enter each number by pressing the Up/Down 
switch and press the F2 key after each digit.
10.3 PASSWORD DESCRIPTION
10.3.1  USER (POWER-ON) PASSWORDS
When a User Password is enabled, it must be 
entered each time radio power is turned on. Up to four 
different User Passwords (User 1/User 2/User 3/
User 4) can be programmed. Currently, the same radio 
features are enabled for each. Entering any User Pass-
word at power up enables normal radio operation.
10.3.2  DOWNLOAD/UPLOAD PASSWORDS
Separate Download (write) and Upload (read) 
passwords can be programmed to prevent unautho-
rized downloading or uploading of radio programming 
parameters. When one or both of these passwords are 
used, the proper password must be entered to perform 
the operation. A “User” password is not required to 
upload or download parameters. 
10.3.3  MASTER PASSWORD 
The Master Password overrides all the preceding 
passwords. It can be used by a system administrator as 
a “pass key” to a password controlled function or to 
change a lost or inadvertently changed password. 
Master passwords are set up and changed the same as 
the other passwords. It does not override the following 
Zone Password.
10.4 ZONE PASSWORD 
NOTE: The programming and usage of this password 
has not changed. It is independent from the preceding 
passwords, and programmed in the Zone > Edit Zones 
and Channels screen.
A zone password can also be programmed with 
the 5300 mobile and 5100 portable. It prevents unau-
thorized reprogramming of zones by keypad program-
ming. When this password is used, it must be entered 
before system or channel parameters in that zone can 
be changed. The zone password is programmed in the 
Edit Zones and Channels screen. This screen is 
displayed by clicking the Edit Zone button on the 
Zone screen.
A different password can be programmed for 
each zone. When a password protected zone is 
selected, “PASSWORD” is flashed the first time an 
attempt is made to select a system or channel 
parameter in that zone. Each digit of the password is 
then entered as previously described. The password is 
always eight digits long, and after the eighth digit is 
entered, system and channel parameters for that zone 
can be reprogrammed normally.