E F Johnson Company 2425M70 Benutzerhandbuch

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Technical support personnel can help resolve many issues over the telephone, such as 
display, volume, software, programming. The Customer Service Department can be 
reached using the following telephone numbers:

Toll-Free: (800) 328-3911 (all except Multi-Net)

(800) 295-1773 (Multi-Net only)

Fax: (972) 

819-0639

E-Mail: customerservice@efji.com

It will be more efficient if you have critical information on hand before contacting 
customer support. Be sure to have the following:

- Any necessary equipment model numbers and configuration options.
- Description of the problem/symptoms
- Description of any troubleshooting actions performed.

The EFJohnson Technologies Customer Service Department provides customer assistance 
on technical problems and the availability of local and factory repair facilities. Regular 
customer service hours are 8:00 a.m. - 5:00 p.m. Central Time, Monday- Friday. A 
technical support subscription service is available or support can be purchased on an as-
needed basis. The Customer Service Department can be reached using the following 
telephone numbers:

Toll-Free: (800) 328-3911 (all except Multi-Net)

(800) 295-1773 (Multi-Net only)

Fax: (972) 

819-0639

E-Mail: customerservice@efji.com

You can also e-mail a person directly if you know their first initial/last name. For example, 
if John Smith is an EFJohnson Technologies employee, then his e-mail address is probably 
jsmith@efji.com.