MODERN ELECTRONICS FACTORY LIMITED ALB428B Benutzerhandbuch

ICWFV428-2055-01-IB.indd 25

10/05/2018 11:15:44 AM

TROUBLESHOOTING

PROBLEM

POSSIBLE SOLUTION

Cannot complete
Wi-Fi network setup

» Make sure the clock has power.

» Make sure you are connecting to the correct

Wi-Fi network.

» If using a dual band wireless router, be sure to

use the 2.4GHz band.

» Be sure to enable Wi-Fi on your mobile device.

» Test your internet connection by loading/reloading

a web page. If you cannot load the page, you
may need to restart your router.

» Uninstall then reinstall the app, power the speaker

OFF, then ON, and restart setup.

Intermittent audio/Audio
doesn’t play

» Make sure the volume on the clock and your

connected device is turned up to an audible level.

» Interference or weak Wi-Fi signal may be

interrupting reception (possible sources could be
microwaves, cell phone signals, etc.). Move the
system to another location to test.

» Stop other applications that may be streaming

media from the internet.

Bluetooth won’t play or
fails to connect

» Make sure the volume on your Bluetooth device is

turned up to an audible level.

» Make sure the clock has power.

» Make sure both the clock and your device are in

Bluetooth mode.

» Stay within 3 ft. of the speaker when pairing.

White noise/Speaker will
not function properly

» Power the clock OFF, then ON again.

» Hold down the

button for 10 seconds to reset

the speaker.