Bosch Thermotechnik GmbH CT200 Benutzerhandbuch

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Technical data
9
EasyControl – 6720884199 (2018/01)
7
Technical  data 
Table 2
8
Maintenance and faults
8.1
Reset
If EasyControl no longer functions correctly:
▶ Lift the EasyControl briefly from the wall plate (
If the problem persists:
▶ Press the Reset button (
 fig. 20) and hold for several seconds. 
Please note! This means that all personalised settings are deleted, 
and the Wi-Fi connection must be established again.
If the problem persists:
▶ Consult the installer or manufacturer.
Fig. 20 Reset
8.2
Faults
The fault displays for the heat source are visible on the touch screen and 
are sent automatically from the controller to the EasyControl app. 
Contact with the installer can be selected in the app.
There is an extensive list on the EasyControl site with solutions for any 
problems with EasyControl that may arise
1)
 Controller.
Table 3 Fault overview (the symbols are displayed on the touch screen)
Description
Unit
Value
U
V
DC
14.3 – 16.0
P
max
W
0.9
m
g (lb)
250 (0.551)
RF
f = 868.3 … 
869.5 MHz [EU]
(P = max. 13.4 dBm)
T
amb
°C ( °F)
0 … 45 (32 … 113)
IP-class
IP30
φ
% RH
10 … 90
Wi-Fi
f = 2.4 GHz
IEEE 802.11b (P = max. 17 dBm)
IEEE 802.11g (P = max. 14.1 dBm)
Zigbee
f = 2.4 GHz
IEEE 802.15.4 (P = max. 14.6 dBm)
mm (inch)
h = 153 (6)
w =103 (4)
d = 24 (1)
1) See the back of this document for the web address.
0010018166-002
Fault
Remedy
No Wi-Fi connection. The Wi-Fi signal for the Wi-Fi 
router may be too weak. Install a Wi-Fi amplifier.
Wi-Fi network 
not found
The “Hide” function for the Wi-Fi router is possibly 
switched on, or the “Broadcast” function (sending 
SSID) may be switched off. Temporarily switch off the 
“Hide” function or switch on the “Broadcast” function.
No connection to the Internet server. Wait until the 
connection to the Internet server has been 
automatically restored. Even without a server 
connection, the heat source can be controlled in 
manual operation or via the time program after it has 
been put into operation.
Forgotten 
serial number 
and access 
code
The serial number and access code are on the sticker, 
which is on the front of the brief installation 
instructions, and on the sticker at the back of the 
EasyControl. If the app is used to log on, the serial 
number and access code can be displayed in the app, 
by navigating via the “Info menu” to the “Product 
information” submenu. If the serial number and access 
code can not be found, please contact “Consumer 
Info”
The app has no 
contact with 
the 
EasyControl
Does the EasyControl have a connection to the 
Internet (
 section 5.4)? Serial number and access 
code entered? Please note, these are capital letter 
sensitive. There is possibly a slow Internet connection. 
Wait for a few minutes.
The displayed 
temperature 
is too high or 
too low
The displayed temperature can be set in the app or on 
the EasyControl site
.
The touch 
screen does 
not function
If the touch screen does not detect anything for more 
than 5 minutes, it automatically switches itself off. 
After this, the touch screen can only be activated again 
by touching it.
Password with 
$ character
EasyControl uses the standard Wi-Fi protocol. Do not 
therefore use any $ characters in the Wi-Fi network 
password. Remove the $ character from the network 
password.
App is not fully 
functioning
It is possible that, when delivered, the EasyControl 
does not yet have the current software version. This 
means that possibly not all app functions can be used. 
The software update occurs automatically and make 
take some time.
Indication of one of the following messages: repeated 
ignition attempts, dripping/leaking DHW tap, too little 
flow through the heating system, leak in the heating 
system, boiler pressure too low, or heat source shows 
the Maintenance symbol. These are informative 
signals. The heat source is functioning normally.
The heat source is malfunctioning. Go to the 
EasyControl app for more information.
No software 
updates have 
been received 
from 
EasyControl
Software updates are performed automatically. 
This requires a continuous Internet connection. 
If the router is provided with a timer, updates can be 
missed.