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2600T Series Pressure transmitters | OI/266/WIHART-EN 57
9 Troubleshooting
Icon appearance
Cuase and suggested actions
Icon is not visible
Serious radio failure
Check if there is a Radio Failure diagnostic
“ON”:
— using HART wired connection in
Check if there is a Radio Failure diagnostic
“ON”:
— using HART wired connection in
combination with Asset Vision Basic /
DTM
— access diagnostics using an Hand-held
Terminal
— visualize the internal diagnosis menu of
— access diagnostics using an Hand-held
Terminal
— visualize the internal diagnosis menu of
HMI by depressing the navigation
button on the bottom left-hand corner.
Icon is blinking
The device is trying to join and/or the joining
process is in progress. Normally the joining
process takes some time (up to 30 minutes).
If the icon keeps on blinking after this period
of time, please check if:
— Network ID and Join Key are properly
set.
— Long TAG is unique and different from
process is in progress. Normally the joining
process takes some time (up to 30 minutes).
If the icon keeps on blinking after this period
of time, please check if:
— Network ID and Join Key are properly
set.
— Long TAG is unique and different from
the network one.
— Wireless device has previously joined
the network with another Long TAG.
— Power cycle the pressure transmitter
and re-try.
— Verify whether the Network Manager is
in “advertise” mode
9.3.3 Burst troubleshooting
Burst communication mode allows a single slave pressure
transmiiter to continuously broadcast a standard HART reply
message at a certain, defined, configured interval. Details
about all possible with relating descriptions and corrective
actions will be reported in the following table.
transmiiter to continuously broadcast a standard HART reply
message at a certain, defined, configured interval. Details
about all possible with relating descriptions and corrective
actions will be reported in the following table.
X
Y
Description
O
O
Both services are OFF
N
O
Triggered service is OFF
A
O
Main service is active. Triggered service is OFF
S
O
Main service is shutting down. Triggered service is OFF
R
O
Main service has been rejected. Triggered service is OFF
Possible causes and suggested actions:
— Timeout. Wait some minutes and retry
— Network Manager (gateway) stopped this operation due
to a conflict with another operation in progress. Wait
some minutes and retry.
— Network Manager (gateway) stopped this operation due
to unavailable bandwidth. Wait some minutes and retry
and/or slow down burst frequency to reduce band
allocation.
Possible causes and suggested actions:
— Timeout. Wait some minutes and retry
— Network Manager (gateway) stopped this operation due
to a conflict with another operation in progress. Wait
some minutes and retry.
— Network Manager (gateway) stopped this operation due
to unavailable bandwidth. Wait some minutes and retry
and/or slow down burst frequency to reduce band
allocation.
O
N
NOT ALLOWED
N
N
Both services under negotiation.
A
N
Main service active. Triggered service under negotiation.
S
N
NOT ALLOWED
R
N
Main service has been rejected. Triggered service is under
negotiation. Burst is not active.
When the triggered service ends (regardless from the
outcome), it is necessary to wait some minutes and re-try. If
nothing changes, please slow down the update rate of the
rejected service.
negotiation. Burst is not active.
When the triggered service ends (regardless from the
outcome), it is necessary to wait some minutes and re-try. If
nothing changes, please slow down the update rate of the
rejected service.
O
A
NOT ALLOWED
N
A
NOT ALLOWED
A
A
Both services are active
S
A
NOT ALLOWED
R
A
Main service has been rejected. Triggered service is active.
Burst is not active.
When the triggered service ends (regardless from the
outcome), it is necessary to wait some minutes and re-try. If
nothing changes, please slow down the update rate of the
rejected service.
Burst is not active.
When the triggered service ends (regardless from the
outcome), it is necessary to wait some minutes and re-try. If
nothing changes, please slow down the update rate of the
rejected service.
O
S
Main service is OFF. Triggered service is shutting down.
N
S
Main service under negatiation. Triggered service is shutting
down
down
A
S
Main service is active. Triggered service is shutting down.
S
S
Both services are shutting down.
R
S
NOT ALLOWED
O
R
NOT ALLOWED
N
R
NOT ALLOWED
A
R
Main service is active. Triggered service rejected. Burst is not
active.
When the triggered service ends (regardless from the
outcome), it is necessary to wait some minutes and re-try. If
nothing changes, please slow down the update rate of the
rejected service.
active.
When the triggered service ends (regardless from the
outcome), it is necessary to wait some minutes and re-try. If
nothing changes, please slow down the update rate of the
rejected service.
S
R
NOT ALLOWED
R
R
Both services have been rejected. Burst is not active.
When the triggered service ends (regardless from the
outcome), it is necessary to wait some minutes and re-try. If
nothing changes, please slow down the update rate of the
rejected service.
When the triggered service ends (regardless from the
outcome), it is necessary to wait some minutes and re-try. If
nothing changes, please slow down the update rate of the
rejected service.