Keba 89.849 Electric Cars KEBA 89.849 Electric Cars N/A Silver, Grey Silver, Grey 89.849 Datenbogen
Produktcode
89.849
Dear customers and business partners!
With this service information want to notify you about a firmware update for our
KeContact P20 wall boxes. The new firmware version and the installation manual is
attached within the zip-file. This update contains some new features which might be
of interest to you (please see releasenotes attached). It also contains a couple of bug
fixes. The firmware update will be retrievable from the download section at
With this service information want to notify you about a firmware update for our
KeContact P20 wall boxes. The new firmware version and the installation manual is
attached within the zip-file. This update contains some new features which might be
of interest to you (please see releasenotes attached). It also contains a couple of bug
fixes. The firmware update will be retrievable from the download section at
www.kecontact.com
soon.
In particular we would like to inform you about a certain KeContact P20 firmware
behaviour in the current version, which needs to be corrected.
Problem description:
The wall box stops a charging session – the LEDs show 'red – blue – blue – red'.
Cause:
A safety monitoring function within the firmware prematurely stops the charging
session, even though no actual safety issues have occurred. The reference values of
the safety monitoring function are too restrictive and already trip within normal
electronics component value variances and tolerances.
We want to emphasize that at no time this problematic function imposes any threat to
users or electrical installations.
The firmware update changes the threshold of the monitoring function so that the
described problem can no longer occur.