Ricoh INFOPRINT XT GLD0-0025-01 Benutzerhandbuch

Ricoh

Using

the

pdxtcapture

command

After

you

place

a

service

call,

the

technical-support

representative

might

ask

you

to

capture

information

from

the

InfoPrint

XT

system.

InfoPrint

XT

provides

the

pdxtcapture

command

that

you

can

use

to

make

an

image

of

the

working

directory

for

a

job

or

an

image

of

a

resource

directory.

This

image

is

a

compressed

tar

file

that

the

technical-support

representative

can

use

as

an

aid

in

problem

determination.

The

syntax

for

the

pdxtcapture

command

is:

pdxtcapture

[-o

Outfile]

{

[-j

ServerName_JobIdentifier

...]]

[-r]

|

-g

[

Resgrp

...]

}

[-j

[

ServerName_JobIdentifier

...]

Specifies

one

or

more

job

identifiers

for

jobs

whose

working

directories

you

want

to

capture.

If

you

specify

the

-j

option,

but

do

not

specify

a

job

identifier,

InfoPrint

XT

captures

the

working

directory

for

the

last

job

that

it

converted.

You

cannot

specify

the

-j

option

if

you

specify

the

-g

option.

[-g

[

Resgrp

...]

Specifies

one

or

more

resource

groups

whose

resource

directories

you

want

to

capture.

The

default

resource

group

directories

are

subdirectories

of

%PDXTWORKDIR%\resources

.

If

you

do

not

specify

the

-g

option,

InfoPrint

XT

captures

the

resources

in

the

common

resource

group.

You

cannot

specify

the

-g

option

if

you

specify

the

-j

option.

[-o

Outfile]

Specifies

the

name

of

the

file

to

which

InfoPrint

XT

writes

the

output

from

the

pdxtcapture

command.

If

you

do

not

specify

this

option,

InfoPrint

XT

writes

job

information

to

the

pdxtcapt.job

file,

and

resource

information

to

the

pdxtcapt.res

file.

It

stores

these

files

in

the

directory

from

which

you

entered

the

command.

[-r]

When

you

specify

the

-j

option

to

capture

the

working

directory

for

a

job,

you

can

also

include

the

-r

option.

This

causes

InfoPrint

XT

to

include

the

resources

for

the

job

in

the

capture

output.

Notes:

1.

You

cannot

use

the

pdxtcapture

command

to

capture

information

for

jobs

that

you

convert

with

the

pdxtx2afp

command.

You

must

process

jobs

with

InfoPrint

Manager

to

use

the

pdxtcapture

command.

2.

For

a

brief

overview

about

using

the

pdxtcapture

command,

see

the

pdxtcapture

man

page

that

InfoPrint

XT

provides.

3.

Include

an

InfoPrint

Manager

job

retention

period

for

a

job

whose

working

directory

you

want

to

capture.

This

prevents

InfoPrint

XT

from

discarding

the

working

directory

for

the

job

during

the

capture

process.

Using

the

pdxtclnwork

command

to

clean

work

directories

InfoPrint

XT

removes

the

job

directories

that

it

creates

after

the

jobs

print

and

when

new

jobs

arrive

on

the

system.

If

a

failure

occurs

that

prevents

InfoPrint

XT

from

removing

the

directories,

use

the

pdxtclnwork

command.

This

command

manually

removes

job

directories

from

the

system.

Use

this

command

only

at

the

direction

of

a

technical-support

representative.

The

technical-support

representative

will

assist

you

with

running

the

command.

92

InfoPrint

XT

Guide

|

|