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essentials

• Important: Motorola mobile devices 

are designed to work best with 
qualified batteries. If you see a 
message on your display such as Invalid 
Battery or Unable to Charge, take the 
following steps:

• Remove the battery and inspect it to 

confirm that it bears a Motorola 
“Original Equipment” hologram; 

• If there is no hologram, the battery 

is not a qualified battery;

• If there is a hologram, replace the 

battery and retry charging it;

• If the message remains, contact a 

Motorola Authorized Service Center.

• New batteries or batteries stored for a 

long time may take more time to 
charge.

• Charging precautions: When charging 

your battery, keep it near room 

temperature. Never expose batteries to 
temperatures below 0°C (32°F) or 
above 45°C (113°F) when charging. 
Always take your mobile device with 
you when you leave your vehicle.

• When storing your battery, keep it in a 

cool, dry place.

• It is normal over time for battery life to 

decrease, and for the battery to exhibit 
shorter runtime between charges or 
require more frequent or longer 
charging times.

device. Do not disassemble, open, 
crush, bend, deform, puncture, shred, 
or submerge the battery or mobile 
device. Avoid dropping the battery or 
mobile device, especially on a hard 
surface. If your battery or mobile 
device has been subjected to such 
damage, take it to a Motorola