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LogTag Analyzer  
 
Getting more help 
The time may arise when this guide is unable to provide you with the assistance you 
require. The LogTag Analyzer software includes a way to make the process of getting 
further assistance from LogTag Recorders as simple as possible, while providing the 
support team at LogTag Recorders with enough information about your system to be able 
to provide you with useful assistance. Within the "Help" menu of the software is a 
"Request help..." command.  
 
This command will gather non personal information from your system to include in the 
email, which you can review if you want to, so that LogTag Recorders will be informed of 
the relevant information about your system in order to provide you with quality and useful 
assistance. Please include in the email as much information and detail about the problem 
that you are experiencing with the LogTag Analyzer software as possible, even if you may 
think it to be irrelevant, as the more information that is available the more likely LogTag 
Recorders will be able to provide you with an appropriate solution quickly. 
If you have suggestions for software improvements, you may also use this method to 
send your ideas through as LogTag Recorders is always in the process of improving the 
software and adding additional features to it, so that the software becomes increasingly 
more efficient, effective and useful for users.