Gaggenau VL414111 Gebrauchsanleitung
12
Trouble shooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
read the following notes before calling the after-sales
service.
ã
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Malfunction table
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After-sales service
Our after-sales service is there for you if your
appliance needs to be repaired. We will always find
the right solution in order to avoid unnecessary visits
from a service technician.
appliance needs to be repaired. We will always find
the right solution in order to avoid unnecessary visits
from a service technician.
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating
plate containing these numbers is found on the
underside of the front of the appliance. To access this,
open the door of the cupboard in which the appliance
is fitted.
no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating
plate containing these numbers is found on the
underside of the front of the appliance. To access this,
open the door of the cupboard in which the appliance
is fitted.
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
and the telephone number of the after-sales service in
the space below to save time should it be required.
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result
of operator error, even during the warranty period.
will be charged if a problem turns out to be the result
of operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
Problem
Possible cause Solution
The appliance
does not work
does not work
The plug is not
plugged in.
plugged in.
Connect the appliance
to the electricity supply
to the electricity supply
Power cut
Check whether other
kitchen appliances are
working
kitchen appliances are
working
Faulty fuse
Check in the fuse box to
make sure that the fuse
for the appliance is OK
make sure that the fuse
for the appliance is OK
Fan does not
start up
start up
All ventilation
elements are
closed
elements are
closed
Open at least 1 ventila-
tion element
tion element
Fan does not
run, despite the
ventilation ele-
ment being
open
run, despite the
ventilation ele-
ment being
open
Locking mecha-
nism is fitted
incorrectly
nism is fitted
incorrectly
The " symbol on the
locking mechanism
must be at the front
locking mechanism
must be at the front
E no.
FD no.
After-sales serviceO
GB
0844 89289988
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to
6 pence may apply.
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to
6 pence may apply.
IE
01450 2655
AU
1300 727 421
NZ
09 477 0492