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Conveying System Mechanical Components    Chapter 6: Troubleshooting 
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Chapter 6:  Troubleshooting 
6-1  Introduction 
The utmost in safety precautions should be observed at all times when working on or around 
the machine and the electrical components. All normal trouble-shooting must be 
accomplished with the power off, line fuses removed, and with the machine tagged as out of 
service.  
The use of good quality test equipment cannot be over-emphasized when troubleshooting is 
indicated. Use a good ammeter that can measure at least twice the AC and DC current that 
can be encountered for the machine. Be sure that the voltmeter has at least minimum 
impedance of 5,000 OHMS-per-volt on AC and 20,000 OHMS-per-volt on DC scales. 
Popular combination meters, VOM and VTVM can be selected to provide the necessary 
functions. 
Before making haphazard substitutions and repairs when defective electrical components are 
malfunctioning, we recommend that you check the associated circuitry and assemblies for 
other defective devices. It is common to replace the obviously damaged component without 
actually locating the real cause of the trouble. Such hasty substitutions will only destroy the 
new component. Refer to wiring diagrams and schematics. 
Locating mechanical problems, should they occur, is relatively straightforward. When 
necessary, refer to the parts catalog section. 
Note:  Refer to specific control panel operation and instruction manual for additional 
details and Troubleshooting information. 
Problem 
Possible Cause 
Possible Remedy 
The motor overload tripped. 
Reset the overload and check 
the motor for the proper amp 
draw as listed on the serial 
tag. 
No demand signal/stations 
offline. 
Check control panel. 
Control panel problem. 
Verify wire connections. 
Inspect output cards. 
Replace the fuse. 
Main fuse in power drop or 
optional fused disconnect 
has blown. 
Check for 3-phase voltage. 
The pump doesn’t run even 
though it is on line. 
(Refer to enclosed Control 
Panel Manual) 
Motor contactor is faulty.  
Repair or replace as 
required.