Nortel Networks P0911621 Benutzerhandbuch

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P0911621 Issue 02
Enterprise Edge 2.0 Voice Messaging Reference Guide 
Glossary
Administration
The tasks involved in maintaining the Enterprise Edge Voice Messaging mailboxes, 
greetings and set up configuration.
Alternate greeting
A greeting recorded for a Personal mailbox and played on occasions such as 
absence, illness, or vacation.
Attendant sign On/Off
The task performed by a company receptionist or Operator that indicates to 
Enterprise Edge Voice Messaging when an Operator is available to answer calls.
Automated Attendant
The Enterprise Edge Voice Messaging answering service that answers incoming 
calls with a Company greeting, plays a list of Enterprise Edge Voice Messaging 
options to a caller and performs call routing functions in response to a caller’s 
dialpad selections.
Broadcast Message
A message that can be sent only by the System Administrator. This type of message 
plays in all initialized Personal mailboxes and plays immediately after the mailbox 
is opened. It is automatically erased after the mailbox owner listens to the message.
Business Status
A Enterprise Edge Voice Messaging setting that tells Enterprise Edge Voice 
Messaging whether a company is closed or open for business.
Class of Service
A predetermined number designation that specifies the Enterprise Edge Voice 
Messaging Options for a mailbox.
Company Directory
An internal voice list that contains the names of users with initialized mailboxes 
designated to appear in the Company Directory.
Conventions
The way certain information is described. For example, using underlined text to 
represent second-line display prompt information.
Default
The parameters preset in the Enterprise Edge Voice Messaging system.