Toshiba CIX-AG-NP-VA Benutzerhandbuch
Contents
Chapter 6 – Open Architecture Interfaces
Strata CIX Net Phone AG 04/08
iii
Editing the ONP_ACD.INI File (ACD).............................................................................59
Editing Chat_COS.INI File (Chat) ....................................................................................60
Editing Chat_COS.INI File (Chat) ....................................................................................60
DDE Command Interface ...............................................................................................63
Call Control Commands .................................................................................................63
Phone Control Commands..............................................................................................66
ACD Commands.............................................................................................................67
Other Commands ............................................................................................................68
Call Control Commands .................................................................................................63
Phone Control Commands..............................................................................................66
ACD Commands.............................................................................................................67
Other Commands ............................................................................................................68
Call Control Commands .................................................................................................71
Phone Control Commands..............................................................................................73
ACD Agent Commands..................................................................................................74
Other Commands ............................................................................................................75
Phone Control Commands..............................................................................................73
ACD Agent Commands..................................................................................................74
Other Commands ............................................................................................................75
Installation Problems .........................................................................................................79
TAPI Service Provider Problems.......................................................................................80
Configuration Problems .....................................................................................................82
Third Party Out Dialing/Screen Pop Problems ..................................................................84
Miscellaneous Problems ....................................................................................................85
TAPI Service Provider Problems.......................................................................................80
Configuration Problems .....................................................................................................82
Third Party Out Dialing/Screen Pop Problems ..................................................................84
Miscellaneous Problems ....................................................................................................85