Avaya 6 Benutzerhandbuch

Voicemail Pro Installation and Maintenance

Page 184

15-601063 Issue 22e (16 May 2010)

IP Office Release 6

4.4 Basic Actions

Basic Actions

These actions are chiefly used to control the routing of a call between actions.

Generic Action

Can be used to simply play a prompt to the caller through its Entry Prompts tab. It can also be used to enter
custom commands for the voicemail server.

Speak Text Action

Allows text to entered and then played to the caller. Requires TTS to be installed and licensed.

Menu Action

Branch the call flow according to the phone buttons presses made by the caller.

Goto Action

Go to another start point.

Disconnect Action

Disconnect the call.

Home Action

Return to the start point.

Module Return Action

Return to the start of a module.

4.4.1 Generic

The Generic action can be used to play a prompt to the caller. It can also be used to enter custom commands for the

voicemail server. The maximum length for the string is 128 characters.

Voicemail Pro 5.0+ allows generic commands to be entered either as traditional "free format" text strings such as SAVE:
$KEY or through using a series of data fields to set the parameters for the required string.

The types of generic command are:

Arithmetic Evaluation

Perform a mathematic operation on existing variables and save the result as a call variable.

Change Caller's Priority

Change the priority of a call before it is presented to a hunt group.

Change User or Group Configuration

Get or change the current status of a range of user and hunt group settings.

Clear Counter

Return one of the $COUNTER variables to 0.

Counter Decrement

Decrement one of the 15 $COUNTER variables.

Counter Increment

Increment one of the 15 $COUNTER variables.

Generic "Free Format" Command

Enter a command as a plain text string.

Set Counter

Set one of the 15 $COUNTER variables to a specific value.

Set CPxx Value

Set the value of one of the 15 $CP variables.

String Manipulation

Extract or change the string stored in an existing variable and save the result as a call variable.

Set Interdigit Delay

Change the delay allowed between the dialing of digits for subsequent actions in a call flow.

184

198

200

202

203

185

186

187

190

191

192

193

194

195

196

197