Avaya 6 Benutzerhandbuch

 The Set User Variable action sets a user variable to a particular value. Other call flows can then use 

 actions to check whether the variable has a particular value. 

The variable must first be created using the 

 menu or 

 panel. For an

example of the action in a call flow, see 

User Defined Variables

.

1. Click the 

 Conditions Actions icon and select 

 Set User Variable.

2. The 

, 

, 

 and 

 tabs are standard tabs available to all

actions.

3. Select the Specific tab. Complete the fields with relevant details.

·

Assign the following user variable
The name for the existing user variable. The variable must first be created using the 

 menu or 

 panel.

·

The value of the variable. Type the required value directly or use the 

 browse button to select the text that

should be used including using a the value of a 

call variable

. 

This action has the following result which can be to a further action: 

·

Next 
We strongly recommend that this action is connected to another action (if necessary just a 
Disconnect action), whose entry prompt confirms to the caller that the value has been
set. In some situations, such as where the Set User Variable action is accessed by the
user dialing a short code, if the user hangs-up too quickly the variable may not actually be
set. Having a following action with a confirmation message encourages users not to hang
up too quickly.

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