Benutzerhandbuch für Avaya 16-603463

Avaya

Benutzerhandbuch (English)

Benutzerhandbuch

Inhaltsverzeichnis

Contents
3
Chapter 1: Introduction
7
- Introduction to the 1400 ISDN Telephone Introduction to the 1400 Series Digital Deskphones
  7
- Overview of phone buttons and features
  7
- About LEDs
  10
- Icons in the telephone display
  11
- About this manual
  12
Chapter 2: Making calls
13
- Introduction to making calls
  13
- Calling an internal call number
  13
- Calling an external call number
  13
- Calling with a destination key
  14
- Calling a person from the call log
  14
- Calling a person from the phone book entry
  14
- Calling a person from a central phone book entry *
  15
- Calling using the speakerphone
  15
- Requesting automatic callback
  16
- Requesting automatic redialing
  16
- Joining another call (cut-in)*
  17
Chapter 3: Handling calls
19
- Introduction to handling calls
  19
- Answering a call
  19
- Answering a call ringing at another phone (pick-up)
  19
- Putting a call on hold
  20
- Muting a call
  20
- Deactivating your telephone display
  20
- Transferring a call
  21
- Answering an additional call (second call)
  21
- Turning second incoming call on or off
  22
- Referring back during a call (consultation call)
  22
Chapter 4: Call diversion
23
- Introduction to call diversion
  23
- Diverting calls
  23
- Automatic call diversion *
  24
- Defining automatic call diversion *
  24
- Diverting calls automatically *
  25
Chapter 5: Follow-me
27
- Introduction to follow-me *
  27
- Preparing follow-me on your own telephone
  27
- Activating follow-me on another telephone
  27
- Switching off follow-me on your own telephone
  28
- Switching off follow-me on another telephone
  28
Chapter 6: Three-party conference
29
- Introduction to three-party conference calls
  29
- Making a conference call
  29
- Talking with one participant in a conference call
  29
- Connecting conference participants with each other
  30
- Ending the conference call
  30
Chapter 7: Multiple conference *
31
- Introduction to multiple conference calls
  31
- Adding a participant to a multiple conference call
  32
- Adding a participant by referring back
  32
- Adding a waiting participant to a multiple conference
  33
- Answering a call in a multiple conference
  33
- Transferring a multiple conference call as controller
  33
- Ending the multiple conference call as controller
  34
- Referring back as passive participant on a multiple conference call
  34
- Disconnecting from a multiple conference call as passive participant
  35
Chapter 8: Managing the call log
37
- Call log
  37
- Viewing the call log
  37
- Removing an entry from the call log
  38
- Adding an entry from the call log to the phone book
  38
Chapter 9: Managing the phone book
39
- Introduction to the phone book
  39
- Creating a new entry in the phone book
  39
- Adding an entry from the call log to the phone book
  40
- Editing an entry in the phone book
  40
- Deleting an entry
  41
Chapter 10: Voicemail System
43
- Introduction to voicemail
  43
- Diverting calls to voicemail
  43
- Managing voice messages *
  43
- Deleting all messages
  44
Chapter 11: Partners
45
- Introduction to partners
  45
- Setting up partner names
  45
- Calling partners
  46
- Answering a call for a partner
  46
- Assigning partners to another key
  46
- Hiding partner keys
  47
- Activating partner beep
  48
- Assigning partners on the button module*
  49
- Diverting your calls to a partner
  49
- Diverting partner calls to your telephone
  50
- Diverting calls from one partner to another *
  51
- Diverting partner calls to partners, extended *
  52
- Setting the deputy key *
  53
- Adding a partner to a partner group *
  53
- Removing a partner from a partner group *
  54
- Restricting partner signaling *
  55
- Reserving a line as executive line
  55
- Setting up a connection for a partner
  56
- Filtering *
  56
  - Dealing the filtering function as an executive *
    57
  - Dealing the filtering function as a secretary *
    57
Chapter 12: Private User Mobility
59
- Private User Mobility *
  59
- Logging on to the telephone
  59
- Logging off the telephone
  60
Chapter 13: Favorite screen
61
- Introduction to favorite screen
  61
- Toggling between the favorite screen and the telephone status
  61
- Displaying the favorite screen in the idle mode
  61
- Entering a function into the favorite screen
  62
- Entering a destination into the favorite screen
  62
- Deleting a function or a destination from the favorite screen
  63
Chapter 14: Customizing your telephone
65
- Introduction to customizing your telephone
  65
- Setting parameters for your telephone
  65
- Function and Destination keys
  71
- Relocating the telephone
  77
- Saving personal data
  77
- VIP functions
  80
- Making anonymous calls
  84
- Accepting calls automatically (Handsfree answer back)
  85
- Turning direct dialing on or off
  85
- Turning CSTA Answer Call on or off *
  86
Chapter 15: Using the Avaya Menu
89
- Introduction to the Avaya menu
  89
- Managing call charges
  89
- Locking the telephone
  91
  - Telephone lock
    91
  - Changing the PIN
    92
  - Locking the telephone
    92
  - Unlocking the telephone
    93
  - Setting automatic locking *
    93
- Managing appointments
  94
Chapter 16: Menus
97
- Menu overview
  97
- Menu settings overview
  99
Chapter 17: Appendix Remote features
103
- Introduction to remote features
  103
- Calling remote using the system *
  103
- Changing call diversion remotely *
  103
Chapter 18: Auxiliary devices
105
- Introduction to auxiliary devices
  105
- Button module BM32
  105
- Using the button module BM32
  106
- Using a headset
  107
- About operating cordless headsets
  107
Chapter 19: Appendix Contact Center
109
Chapter 20: Abbreviations
113
Index
115

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