User ManualTable of ContentsContents3Chapter 1: Introduction7Introduction to the 1400 ISDN Telephone Introduction to the 1400 Series Digital Deskphones7Overview of phone buttons and features7About LEDs10Icons in the telephone display11About this manual12Chapter 2: Making calls13Introduction to making calls13Calling an internal call number13Calling an external call number13Calling with a destination key14Calling a person from the call log14Calling a person from the phone book entry14Calling a person from a central phone book entry *15Calling using the speakerphone15Requesting automatic callback16Requesting automatic redialing16Joining another call (cut-in)*17Chapter 3: Handling calls19Introduction to handling calls19Answering a call19Answering a call ringing at another phone (pick-up)19Putting a call on hold20Muting a call20Deactivating your telephone display20Transferring a call21Answering an additional call (second call)21Turning second incoming call on or off22Referring back during a call (consultation call)22Chapter 4: Call diversion23Introduction to call diversion23Diverting calls23Automatic call diversion *24Defining automatic call diversion *24Diverting calls automatically *25Chapter 5: Follow-me27Introduction to follow-me *27Preparing follow-me on your own telephone27Activating follow-me on another telephone27Switching off follow-me on your own telephone28Switching off follow-me on another telephone28Chapter 6: Three-party conference29Introduction to three-party conference calls29Making a conference call29Talking with one participant in a conference call29Connecting conference participants with each other30Ending the conference call30Chapter 7: Multiple conference *31Introduction to multiple conference calls31Adding a participant to a multiple conference call32Adding a participant by referring back32Adding a waiting participant to a multiple conference33Answering a call in a multiple conference33Transferring a multiple conference call as controller33Ending the multiple conference call as controller34Referring back as passive participant on a multiple conference call34Disconnecting from a multiple conference call as passive participant35Chapter 8: Managing the call log37Call log37Viewing the call log37Removing an entry from the call log38Adding an entry from the call log to the phone book38Chapter 9: Managing the phone book39Introduction to the phone book39Creating a new entry in the phone book39Adding an entry from the call log to the phone book40Editing an entry in the phone book40Deleting an entry41Chapter 10: Voicemail System43Introduction to voicemail43Diverting calls to voicemail43Managing voice messages *43Deleting all messages44Chapter 11: Partners45Introduction to partners45Setting up partner names45Calling partners46Answering a call for a partner46Assigning partners to another key46Hiding partner keys47Activating partner beep48Assigning partners on the button module*49Diverting your calls to a partner49Diverting partner calls to your telephone50Diverting calls from one partner to another *51Diverting partner calls to partners, extended *52Setting the deputy key *53Adding a partner to a partner group *53Removing a partner from a partner group *54Restricting partner signaling *55Reserving a line as executive line55Setting up a connection for a partner56Filtering *56Dealing the filtering function as an executive *57Dealing the filtering function as a secretary *57Chapter 12: Private User Mobility59Private User Mobility *59Logging on to the telephone59Logging off the telephone60Chapter 13: Favorite screen61Introduction to favorite screen61Toggling between the favorite screen and the telephone status61Displaying the favorite screen in the idle mode61Entering a function into the favorite screen62Entering a destination into the favorite screen62Deleting a function or a destination from the favorite screen63Chapter 14: Customizing your telephone65Introduction to customizing your telephone65Setting parameters for your telephone65Turning acoustic signaling on or off65Changing the acoustic signaling66Setting the ringing tone melody67Setting the contrast and the brightness68Setting the language68Adjusting the setting for handsfree operation68Displaying your name and call number on your telephone69Setting key beep tones to on or off69Displaying time zones *70Saving emergency numbers70Function and Destination keys71Function and destination keys71Assigning functions to keys72Creating a destination key73Assigning a destination from the phone book to a key73Changing an existing destination74Deleting key assignments75Setting up a macro (diversion and pick-up)76Relocating the telephone77Saving personal data77Saving personal data77Saving data locally78Saving data locally automatically78Saving data centrally79Allowing/barring central data saving79VIP functions80Preparing VIP functions801. Using the executive telephone as a two-way intercom system to the secretary80Setting up the executive telephone80Setting up the secretary telephone812. Making announcements from the executive telephone82Setting up the executive telephone82Setting up the secretary telephone83Using the VIP functions83Making anonymous calls84Accepting calls automatically (Handsfree answer back)85Turning direct dialing on or off85Turning CSTA Answer Call on or off *86Chapter 15: Using the Avaya Menu89Introduction to the Avaya menu89Managing call charges89Introduction to call charges89Displaying charges during a call89Viewing the charge display90Deleting call charges90Switching the charge display to units90Recording charges for private calls and projects *91Locking the telephone91Telephone lock91Changing the PIN92Locking the telephone92Unlocking the telephone93Setting automatic locking *93Managing appointments94Appointments (reminders)94Entering a new appointment94Acknowledging an appointment95Viewing appointments95Deleting an appointment95Chapter 16: Menus97Menu overview97Menu settings overview99Chapter 17: Appendix Remote features103Introduction to remote features103Calling remote using the system *103Changing call diversion remotely *103Chapter 18: Auxiliary devices105Introduction to auxiliary devices105Button module BM32105Using the button module BM32106Using a headset107About operating cordless headsets107Chapter 19: Appendix Contact Center109Chapter 20: Abbreviations113Index115Size: 1.13 MBPages: 118Language: EnglishOpen manual