ServicehandbuchInhaltsverzeichnisProduct information23Quick access to all-in-one information24All-in-one configurations25All-in-one features27Product walkaround29HP LaserJet 3390/3392 all-in-one29Interface ports31Control panel31Model and serial numbers32Software description33Supported drivers33Additional drivers33Software installation34Typical installation34Minimum installation34Software for Windows35Software components for Windows35HP ToolboxFX35Embedded Web server (EWS)35Software for Macintosh36HP Director36Macintosh Configure Device (Mac OS X V10.3 and Mac OS X V10.4)36PDEs (Mac OS X V10.3 and Mac OS X V10.4)37Uninstalling software38Windows38Macintosh38Media specifications39Supported media weights and sizes39Media to avoid40Media that can damage the all-in-one41Installation43Operating environment44Minimum system requirements45Unpacking46Installing input devices47ADF input tray47250-sheet input tray (tray 3)48Installing the control-panel faceplate49Loading media50Loading documents to fax, copy, or scan50Loading the single-sheet priority input slot (tray 1)52Loading tray 2 or optional tray 352Installing accessories54Removing and replacing a DIMM54Maintenance57Managing supplies58Life expectancies of supplies and the all-in-one58Ordering supplies58Storing print cartridges59Replacing and recycling supplies59Replacing the print cartridge61Replacing the staple cassette64Replacing the tray 2 pickup roller66Replacing the tray 2 and optional tray 3 separation pad71HP policy on non-HP supplies74Resetting the all-in-one for non-HP supplies74HP fraud hotline74Cleaning the all-in-one75To clean the exterior75Cleaning the flatbed scanner glass75Cleaning the scanner-cover backing77Cleaning the tray 2 pickup roller78Cleaning the ADF pickup-roller assembly82Cleaning the print path85Managing the all-in-one87Information pages87Using the HP ToolboxFX90To view the HP ToolboxFX90Status90Event log91Alerts91Set up status alerts91Set up e-mail alerts91Fax92Fax tasks92Fax phone book92Fax send log95Fax receive log95Help (Documentation)95System settings96Device information96Paper handling97Print quality97Paper types97System setup98Service98Device Polling98Print settings98Printing98PCL 5e99PostScript99Network settings99Using Macintosh Configure Device (Mac OS X V10.3 and Mac OS X V10.4)100Understanding the Embedded Web server101Features101Theory of operation103Basic operation104Sequence of operation for the base unit104Scanner and ADF functions and operation106Scanner functions106Scanner operation107ADF operation107ADF paper path and ADF sensors108ADF jam detection109Internal components (base unit)110Engine control system112Laser/scanner system114Pickup/feed/delivery system115Image-formation system117Fax functions and operation121Computer and network security features121PSTN operation121To receive faxes when you hear fax tones122Distinctive ring function122Faxing with Voice over IP services123The fax subsystem123Formatter in the fax subsystem123LIU in the fax subsystem124Safety isolation124Safety-protection circuitry124Data path125Hook state125Downstream current detection125Hook switch control126Ring detect126Line current control126Billing- (metering-) tone filters126Fax page storage in flash memory127Stored fax pages127Advantages of flash memory storage127Removal and replacement129Introduction130Removal and replacement strategy130Electrostatic discharge130User-replaceable parts131Required tools131Before performing service131After performing service132Post-service tests132Test 1 (print-quality test)132Test 2 (copy-quality test)132Test 3 (fax-quality test)133Parts removal order134Remove the print cartridge135External panels, covers, and doors136Right cover136Left cover138Print-cartridge door140Rear cover142Top cover144Replacing the ADF pickup-roller assembly146ADF assembly149Scanner/ADF assembly151Bezel and control panel153Internal assemblies156Convenience-stapler assembly (HP LaserJet 3392 only)156Convenience-stapler power supply (HP LaserJet 3392 only)158Convenience-stapler ac inlet cable (HP LaserJet 3392 only)160Convenience-stapler power supply bracket and strap (HP LaserJet 3392 only)161Speaker162Power-switch PCA164Formatter165Duplex assembly168Laser/scanner170Memory-tag-reader assembly172Fuser174Fan174Duplex-drive gears176Duplex solenoid177Fuser179Interlock assembly185ECU186Main motor191Pickup-and-feed assemblies193Transfer roller193Registration-roller assembly194Main gear assembly and tray 2 pickup solenoid195Troubleshooting199Troubleshooting process200Troubleshooting checklist200Jams203Causes of jams203Tips to avoid jams204Where to look for jams204Jams in the print-cartridge area205Jams in the trays208Jams in the output bin213Jams in the straight-through output path214Jams in the duplex path216Jams in the ADF221Jams in the convenience stapler (HP LaserJet 3392 only)226Control-panel messages229Alerts and warning messages229Critical-error message-tables234Print problems237Print-quality problems237Improving print quality237Understanding print-quality settings237To temporarily change print-quality settings237To change print-quality settings for all future jobs238Identifying and correcting print defects239Print-quality checklist239General print-quality issues239Media-handling problems244Print-media guidelines244Solving print-media problems244Performance problems246Scan problems247Solving scanned-image problems247Scan-quality problems249Preventing problems249Solving scan-quality problems249Copy problems250Preventing problems250Image problems250Media-handling problems251Performance problems253Fax troubleshooting254General fax troubleshooting254Problems receiving faxes256Problems sending faxes258Voice-call problems260Media-handling problems260Performance problems261Control-panel display problems262Convenience-stapler problems (HP LaserJet 3392 only)262DSL problems263PABX line problems263ADF problems264Functional checks266Drum rotation test266Engine test267Half self-test functional check268To perform a half self-test check268To perform other checks268Heating element check269High-voltage contacts check269To check the print-cartridge contacts269To check the high-voltage connector assembly270Service-mode functions271NVRAM initialization271Secondary service menu271Troubleshooting tools273All-in-one pages and reports273Demo page273Configuration page273Supplies Status page273Fax reports274Fax activity log274Fax call report274Phone book report274Billing-code report275HP ToolboxFX275To view HP ToolboxFX275Troubleshooting tab275Service menu276Restoring the factory-set defaults276Cleaning the paper path276T.30 protocol trace277Archive print277Firmware updates and recovery278Firmware update by using a flash executable file278Firmware-recovery DIMM278Parts279Accessories and ordering information281Supplies282Memory282Cable and interface accessories282Paper-handling accessories283Scanner/ADF replacement parts283Control-panel bezels284Supplementary documentation and support285Troubleshooting diagrams288Repetitive image defects288Interface connectors289Formatter connectors290Line interface unit (LIU)291Solenoids292Switches and sensors293Rollers and pads294PCAs (base unit)295Major components (base unit)296Scanner and ADF297Circuit diagram298How to use the parts lists and diagrams300Types of screws300Scanner and ADF assemblies302Scanner components304ADF components306Convenience stapler components (HP LJ 3392 only)308Formatter, LIU, HP jewel, and nameplate310External covers and panels312Internal components (1 of 4)314Internal components (2 of 4)316Internal components (3 of 4)318Internal components (4 of 4)320Engine-controller assembly322Main-drive assembly324Duplexing-drive assembly326Tray 2 cassette and tray 3 cassette/feeder328Duplexing assembly330Fuser assembly332Alphabetical parts list334Numerical parts list339All-in-one specifications345Physical specifications346Supplies specifications346Performance347Electrical specifications349Power consumption349Environmental specifications350Acoustic emissions350Warranty information351Hewlett-Packard limited warranty statement352Print Cartridge Limited Warranty Statement353Extended warranty354Regulatory statements355Declaration of conformity (HP LaserJet 3390, 3392, 3055, and 3050)356Country/region-specific safety statements357Laser safety statement357Canadian DOC statement357Korean EMI statement357Finnish laser statement358Japan power cord statement358Index359Größe: 9,54 MBSeiten: 368Language: EnglishHandbuch öffnen
