BenutzerhandbuchInhaltsverzeichnisA WELCOME FROM THE PRESIDENT3Newpoint Technologies Headquarters4Newpoint Sales Team4Technical Support4Objectives7Intended Audience7Document Conventions8Windows Navigation Conventions8New in this Release10Upgrade Information12Important Information for Upgrading Compass12DIRECTORY STRUCTURE16INSTALLING NEWPOINT COMPASS20Installation Components25INSTALLING ADOBE ACROBAT 4 (OPTIONAL)33INSTALLING YOUR RAINBOW KEY38Modifying Port Settings40Installing Library Drivers42Driver Upgrades45Errors46Device Library Contents and File Structure47LOGGING INTO AND EXITING THE SYSTEM50STOPPING AND STARTING COMPASS ADMINISTRATOR51CHANGING NODE STATES AT A COMMAND PROMPT56NEWPOINT TECHNICAL SUPPORT59HOW DO WE PROVIDE SUPPORT?61The Problem Resolution Process61Problem Prioritization and Resolution Goals62Support is a Collaborative Process63MAINTENANCE PLANS - COMPASS LICENSED SOFTWARE65WINDOWS NAVIGATION CONVENTIONS69Windowing and Window Elements69Navigating in Newpoint Compass71Computer Failure73Network Failure73Software Failure73Using the DataScope to Detect Problems74Software Issues77Frequently Asked Questions79Größe: 1,25 MBSeiten: 86Language: EnglishHandbuch öffnen