IBM 13M3200 User Manual

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P/N:    55P5776
 
 
12
 
4.  Troubleshooting 
This chapter explains what to do if a problem occurs while you are using the monitor. 
Only problems related to the converter box are covered here. Refer also to your monitor manual for 
troubleshooting information. 
Table 1 Problems  and Actions 
Problem 
Cause and action 
Cause 1: No power to the converter box.
 
Action 1: Power on the monitor and make sure that the monitor 
power lamp is steady amber or blinking amber. Then look at the 
power lamp on the converter box (next to the connector for the 
converter signal cable (07N2229)). 
If the lamp did not come on, the converter box has no power 
supply. Re-connect the cable between converter box and monitor, 
referring to the instructions in Chapter 2 for installing the 
converter box. Be sure to use the cable supplied with the 
converter box. 
If the lamp is green, the converter box is properly powered on. A 
green light with a blank screen means that the digital signal is 
disconnected somewhere. Check all the digital signal cable 
connections, referring to the instructions in Chapter 2 for 
installing the converter box.
 
Cause 2: The monitor's EDID setting is incorrect.
 
Action 2: Set the correct value for your graphics card, referring 
to the T221 Flat-Panel Monitor Users Guide.
 
Blank screen (LED lamp on the 
monitor is steady amber or 
blinking amber.)
 
Cause 3: The converter box is connected only to the Connector-B 
of the monitor.
 
Action 3: Connect the converter box to at least the Connector-A 
of the monitor, referring to the instructions in Chapter 2.
 
Instead of one large screen, two 
identical side-by-side screens 
Cause 1: No converter box in use.
 
Action 1: Use a converter box.