Star Trac S-TRX User Manual

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44 STAR
 
TRAC
 
S
 
SERIES
 
TREADMILLS
 
O
WNER
M
ANUAL
 
T
ROUBLESHOOTING
 
STAR TRAC S SERIES TREADMILLS perform a self-test at the beginning of every workout. If a problem is detected, a 
message displays before or after the workout, depending on the nature of the problem. Star Trac recommends that you refer your 
questions about your STAR TRAC S SERIES TREADMILL operation and suspected malfunctions to Star Trac’s Service 
Hotline at (800) 503-1221, or USA 1-714-669-1660. 
START-UP SERVICE MESSAGES 
The following messages are displayed at the beginning of a workout if the associated problem is detected during self-test. 
NO STOP - This error generally occurs when the Stop Switch is not connected tightly to the circuit board of the Display Control 
Panel. It may also happen if the circuitry associated with the switch develops a fault. When you see NO STOP
■  Set the ON/OFF switch to OFF; wait 2 seconds. 
■  Set the ON/OFF switch to ON. Notify Star Trac if additional assistance is needed. 
KEY DOWN - This error generally occurs when a key is held pressed while the ON/OFF switch is moved to ON. It may also 
happen if a key becomes stuck. When you see KEY DOWN
■  Set the ON/OFF switch to OFF; wait 2 seconds. 
■  Set the ON/OFF switch to ON. The treadmill should be operational again. Notify Star Trac if additional assistance is 
needed. 
SPEED CHANGE: This error generally occur when the running belt speed sensor is disconnected, faulty, or misaligned relative 
to the revolutions-per-minute (RPM) sensor of the motor. It may also occur if the speed sensor cable is damaged, or if the Motor 
Control Board (MCB) is misadjusted or faulty. When you see SPEED CHANGE
■  Set the ON/OFF switch to OFF; wait 2 seconds. 
■  Set the ON/OFF switch to ON. Notify Star Trac if additional assistance is needed. 
ELEVATION STALL,  ELEVATION RANGE OR ELEVATION LOST: These errors generally occur when the elevation 
(incline) potentiometer is faulty or out of limits, or the elevation motor is disconnected or receiving low power. They may also 
occur if the Motor Control Board (MCB) is faulty or the motor gears are stripped. They are usually accompanied by failure of the 
treadmill to rise from an elevation other than maximum (or descend from an elevation other than minimum), with attendant 
beep indication, when  (or  ) is pressed. When you see ELEVATION STALLELEVATION RANGE OR ELEVATION LOST
■  Notify Star Trac for diagnosis and disposition. 
CHECK MOTOR SYSTEM: TBD 
CHECK SPEED SYSTEM: TBD 
 
STAR
 
TRAC
 
S
 
SERIES
 
TREADMILLS
 
O
WNER
M
ANUAL
 5 
S
AFETY 
I
NSTRUCTIONS
 
This chapter includes fitness safeguards and precautions for the installation and use of the Star Trac S Series Treadmills. Please 
read this chapter carefully before installing or using your equipment. 
Safety instructions are provided in the following languages (in the order shown): 
■  English 
■  Dutch 
■  French 
■  German 
■  Italian 
■  Portuguese 
■  Spanish 
■  Swedish