Sony Ericsson W830I User Manual

Troubleshooting

You also have the option to do a

data and settings you have made will
be lost when you do this

No battery icon appears when I start
charging the phone
Possible cause: The battery is empty
or has not been used for a long time.

Solution: It may take up to 30 minutes
before the battery icon appears on the
screen.

Some menu options appear in grey
Possible cause: A service is not
activated or your subscription does
not support the function.

Solution: Contact your network
operator.

Possible cause: Since you cannot send
themes, pictures and sounds that are
copyright-protected, the

Send

is sometimes unavailable.

I do not understand the language in
menus
Possible cause: The wrong language
is set in the phone.

Solution: Change the language

14 Phone language.

I cannot turn on the phone
Possible cause: The battery is
discharged.

Solution: Recharge the battery

5 To charge the battery.

Solution: Turn the phone on with the
charger attached. If the phone starts,
restart the phone with no charger
attached.

I cannot charge the phone or battery
capacity is low
Possible cause: The charger is not
properly connected to the phone.

Solution: Make sure that the charger
connector clicks properly into place
when connected

5 To charge the

battery.

Possible cause: The battery
connection is poor.

Solution: Remove the battery and
clean the connectors. You can use
one of the following lightly soaked in
alcohol; a soft brush, a cloth or a
cotton bud. Make sure that the battery
is completely dry before you put it back.
Check that the battery connectors in
the phone are not damaged.

Possible cause: The battery is worn
out and needs to be replaced.