Sony K600i User Guide

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Troubleshooting
Solution: Make sure you attached the charger 
correctly. Turn the phone on with the charger 
attached. If the phone starts, restart the phone with 
no charger attached.
I cannot charge the phone or battery 
capacity is low
Possible cause: The charger is not properly connected 
to the phone.
Solution: Make sure that the charger connector clicks 
properly into place when connected. The battery icon 
flashes when charging is in progress, and stops when 
the battery is fully charged, 
battery
Possible cause: The battery connection is bad.
Solution: Remove the battery and clean the 
connectors. You can use a soft brush, cloth or q-tip, 
soaked with alcohol. Make sure that the battery is 
completely dry before you put it back. Check that 
the battery connectors in the phone are undamaged.
Possible cause: The battery is worn out and needs 
to be replaced.
Solution: Try another battery and charger for the 
same phone model, or visit your retailer and ask 
them to verify if the battery and charger are working 
properly.
The phone turns itself off
Possible cause: The 
 button has been pushed 
unintentionally.
Solution: Turn on the automatic key lock, or lock 
the keypad manually, 
Possible cause: The battery connection is bad.
Solution: Make sure the battery is inserted 
correctly
I cannot use SMS/text messages 
on my phone
Possible cause: Settings are missing or incorrect.
Solution: Contact your network operator to find out 
the correct SMS service centre setting, 
I cannot use MMS/picture messages 
on my phone
Possible cause: Your subscription does not include 
data capability.
Solution: Please contact your network operator.
Possible cause: Settings are missing or incorrect.
Solution: Go to www.SonyEricsson.com/support
choose your phone model, then choose “Phone setup 
– MMS” and follow the instructions.