Sony K600i User Guide

83

Troubleshooting

Possible cause: Your subscription does not include 
data capability.
Solution: Please contact your network operator.
Possible cause: Internet settings are missing 
or incorrect.
Solution: Go to www.SonyEricsson.com/support, 
choose your phone model, then choose “Phone setup 
– WAP” and follow the instructions. 

Possible cause: You have not turned Bluetooth on.
Solution: Make sure that Bluetooth is turned on and 
that your phone is visible to other users. 

Possible cause: The cable has not been properly 
detected and installed on your computer. The software 
that came with your phone has not been properly 
installed on the computer.

Solution: Go to www.SonyEricsson.com/support, 
choose your phone model, then choose “Product 
information” - “Getting started”. The guide 
“Synchronizing the phone with a computer” contains 
installation instructions and a troubleshooting guide, 
that may assist you in solving the problem.

Master reset

The changes that you have made to settings and the 
content that you have added or edited, will be deleted.
• If you select Reset settings, the changes that you 

have made to settings will be deleted.

• If you select Reset all, in addition to your changes 

to settings, all contacts, messages, personal data, 
and content that you have downloaded, received 
or edited will also be deleted.

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 the 

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 or 

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3 }

 

 to continue.

4

Enter the phone lock code (0000 or the new code 
if you have changed it) 

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