Panasonic EB-X500 User Manual

Troubleshooting          95

Should any problem persist, contact your dealer. 

Phone will not switch 
on.

Check that the battery 
is fully charged and 
correctly connected 
to the phone.

Extremely short 
battery life for a new 
battery. 

The network you are 
using and the condition 
of the battery can affect 
battery life.

Short battery life for 
an old battery.

The battery has worn 
out.

Replace with a new fully 
charged battery.

The battery level 
indicator does not 
appear and the 
phone cannot be 
switched on when 
charging. 

The battery is not 
attached to the phone or 
when the battery has 
been deeply discharged 
the phone will take a 
short time until the 
indicator lights.

Leave the phone 
charging the battery for 
a few minutes before the 
indicator is lit and 
attempting to switch 
it on.

Battery fails to 
charge.

The battery is not 
attached to the phone.

Ensure the battery is 
fitted to the phone prior 
to commencing 
charging.

The battery has been 
connected to the phone 
after the fast travel 
charger has been 
switched on.

The battery has been 
deeply discharged. The 
phone will take a short 
time until indicator lights.

Leave the phone 
charging the battery for 
a few minutes before the 
indicator is lit and 
attempting to switch 
it on.