BlackBerry 10.3.1 User Manual

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Device Switch
Switching to your new BlackBerry 10 device has never been easier. Whether you are switching from an iPhone, an Android 
device, or a BlackBerry device, there are several options that you can use to transfer your data.
There are two ways you can switch to a BlackBerry 10 device:
• The Device Switch app
• BlackBerry Link
If you are switching from a BlackBerry 7 device, you can also use a media card to transfer data.
Preparing to switch devices
Before you begin switching to your new BlackBerry 10 device, take a moment to make sure that you have completed the 
following list.
• Complete all of the instructions in the Setup app that opens the first time that your BlackBerry 10 device starts after you 
insert the battery.
• If you have information saved to your SIM card, such as contact information, save the data to the storage space on your 
previous device or your media card before you begin to switch devices.
• If you have any usernames or passwords saved on your previous device, such as your BlackBerry ID, consider 
temporarily writing this information down so that you have it when you're ready to add accounts to your new device.
Update BBM
Although it's not required to switch BlackBerry devices, you should update to the latest available version of BBM and 
associate BBM with your BlackBerry ID before you switch devices.
1.
To see which version of BBM you're running on your old device, look for BlackBerry Messenger in your list of installed 
applications.
2.
To download BBM 7.0 or later on your old device, visit the BlackBerry World storefront or 
If you can't update your version of BBM, in BBM, press the 
 key > Options > Back Up. Select a backup option.
Switching from a BlackBerry device
When you switch from a BlackBerry device to a BlackBerry 10 device, several methods are available to transfer data. The 
transfer method that you use depends on the types of data that you want to transfer and the version of device software that 
your previous device is running. The following table is designed to help you identify the best transfer method for you.
User Guide
Setup and basics
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