BlackBerry 10.3.1 User Manual

Transfer method

Data transferred

Requirements

SIM card

• Contacts

• SIM card
• Previous device must be running 

BlackBerry 10 or later

Back up your device data

Using a computer and BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can 

back up your settings, phone history, fonts, saved searches, messages, organizer data, browser bookmarks, and media 

files.
You should regularly create and save a backup file on your computer, especially before you update any software. 

Maintaining a current backup file on your computer might allow you to recover device data if your device is lost, stolen, or 

corrupted by an unforeseen issue.
Note: If your device is activated on an Enterprise Mobility Management solution from BlackBerry, contact your 

administrator to verify if you are able to back up and restore your device data.

See which version of device software is installed on your previous device

If you're switching from a BlackBerry device, to see which version of software is installed on your previous device, on the 
home screen of your previous device, do one of the following:

• Click Options > About.
• Click Options > Device > About Device Versions.

Switching from a device running BlackBerry Device 

Software 5 or BlackBerry 6

If you're transferring data from a device running BlackBerry Device Software 5 or BlackBerry 6, several data transfer 

methods are available to you.
• Use BlackBerry Link on your computer
• Download and use the Device Switch app
• Add email accounts to your new device

Switching from a device running BlackBerry 7

If you're transferring data from a BlackBerry device running a version of BlackBerry 7, the following data transfer methods 

are available to you.
• Use BlackBerry Link on your computer

User Guide

Setup and basics

36