BlackBerry 10.3 User Manual
Find your Mobile Hotspot mode settings
You set most of the settings for your mobile hotspot the first time you turn on Mobile Hotspot mode. You can change these
settings later when you aren't in an active mobile hotspot session.
settings later when you aren't in an active mobile hotspot session.
1.
On the home screen, swipe down from the top of the screen.
2.
Tap
Settings > Networks and Connections > Mobile Hotspot.
3.
Tap
.
Disconnect a device from your mobile hotspot
After you disconnect a device from your mobile hotspot, if you want to connect the device again you must start a new
session in Mobile Hotspot mode.
session in Mobile Hotspot mode.
1.
On the home screen, swipe down from the top of the screen.
2.
Tap
Settings > Networks and Connections > Mobile Hotspot.
3.
Tap the name of the device that you want to disconnect from your mobile hotspot.
4.
Tap
.
Troubleshooting: Mobile Hotspot mode
I can't use my device as a mobile hotspot
I can't use my device as a mobile hotspot
• Check that you're connected to the mobile network. If
appears in the upper-right corner of the home screen, then
the mobile network is on and connected.
• Check that your wireless service plan is set up to use Mobile Hotspot mode. If not, you need to change your service plan
before Mobile Hotspot mode can work on your BlackBerry device.
• Your wireless service provider might not allow the use of Mobile Hotspot mode while roaming. For more information,
check your service plan or contact your wireless service provider.
• If your wireless service plan supports the use of Mobile Hotspot mode while roaming, on the Settings > Networks and
Connections > Mobile Network settings screen, check that the Data Services switch is on and the option in the Data
services while roaming drop-down list is set to On.
services while roaming drop-down list is set to On.
• If you're using your device for work, your organization might not allow the use of Mobile Hotspot mode. For more
information, check with your administrator.
I can't connect multiple devices to my mobile hotspot
Depending on your wireless service plan, you might not be able to connect multiple devices to your mobile hotspot, or the
number of devices you can connect might be less than eight.
number of devices you can connect might be less than eight.
User Guide
Settings
149