BlackBerry 10.3 User Manual

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Switching from an iPhone or Android device
If you're transferring data from an iPhone or Android device to a BlackBerry 10 device, several data transfer methods are 
available to you. You can use the Device Switch app to transfer data, including contact info, calendar entries, pictures, and 
videos from your iPhone or Android device. When you add your email accounts to your new device, you can sync the 
contact and calendar info to your new device.
Transfer data using the Device Switch app
You can use the Device Switch app to transfer data from a BlackBerry, an iPhone, or an Android device to your new 
BlackBerry 10 device.
In order to use the Device Switch app, both of your devices should be connected to the same Wi-Fi network.
1.
On your BlackBerry 10 device, go to 
 and download the Device Switch app.
2.
On your previous device, go to 
3.
Connect both of your devices to the same Wi-Fi network.
4.
To transfer your data, complete the on-screen instructions.
Note: Only data saved locally on your device storage space is transferred. Any data that is wirelessly backed up or 
synchronized with an online account isn't transferred to your new device. Also, any information saved to your media card 
isn't transferred when you use the Device Switch app.
Transfer data to a new device using a computer and 
BlackBerry Link
You can use BlackBerry Link to transfer supported data and settings such as phone history, media files, browser 
bookmarks, and so on to your new BlackBerry 10 device. BlackBerry Link is designed to move the data in your personal 
space but not the data in your work space.
If your previous device is running any of the following versions of device software, you can use BlackBerry Link to transfer 
data:
• BlackBerry Device Software 5
• BlackBerry 6
• BlackBerry 7 or BlackBerry 7.1
• BlackBerry 10 or later
Only the data saved locally in your device storage space is transferred. Any data that is wirelessly backed up or 
synchronized with an online account isn't transferred to your new device.
1.
On your computer, download and install BlackBerry Link from 
.
User Guide
Setup and basics
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