BlackBerry 10.3 User Manual

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Find your own phone number
1.
In the Phone app, tap 
.
2.
Anywhere on the screen, touch and slide your finger down. Your phone number appears at the top of the screen.
Tip: To include your own phone number in a message to someone, in an email, a BBM message, or a text message, type 
mynumber followed by the space bar.
Troubleshooting: Phone
I can’t put a call on hold to answer an incoming call
While on a call, if you answer an incoming call from a different app, your first call might be disconnected instead of being 
put on hold. For example, while on a phone call, if you answer an incoming BBM Voice call, your current phone call ends.
A message appears on your device to notify you that answering another call will end your current call.
Notifications and ring tones
You can personalize your BlackBerry device by customizing your notifications and ring tones. You can also turn off all 
notifications or set your notifications to vibrate. The Instant Previews and Lock Screen Notifications features allow you to 
stay up-to-date and manage your inbox without having to leave the app that you're in when you receive your messages.
About notifications and ring tones
The global notification settings on your BlackBerry device work like a master switch that either turns on or turns off the 
customized notifications that are currently set for apps or contacts. Customized contact notifications override customized 
app notifications. For example, if sound is turned off for the Phone app but is turned on in a customized notification for a 
contact, the phone still rings when the contact calls you.
If you want to customize how you receive priority messages in your BlackBerry Priority Hub, you can create a rule so that 
messages sent from specific accounts, with a specific subject, or with other criteria are sent to your BlackBerry Priority 
Hub. You can also turn on a Level 1 alert for specific messages so that you receive a custom notification for these 
messages.
Note: Level 1 alerts override existing notification settings.
User Guide
Phone and voice
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