Sharp DK-KP85PH User Manual

Page of 34
E-23
Troubleshooting chart (continued)
 
CD player
Symptom
Possible cause
 
Playback does not 
start.
 
Playback stops in 
the middle or is not 
performed properly.
 
Is the disc loaded face 
down?
 
Does the disc satisfy the 
standards?
 
Is the disc distorted or 
scratched?
 
Playback sounds are 
skipped, or stopped 
in the middle of a 
track.
 
Is the unit located near 
excessive vibrations?
 
Is the disc very dirty?
 
Has condensation formed 
inside the unit?
 
Remote control
Symptom
Possible cause
 
The remote control 
does not operate.
 
Is the AC power lead of the 
unit plugged in?
 
Is the battery polarity 
correct?
 
Is the battery dead?
 
Is the distance or angle 
incorrect?
 
Does the remote control 
sensor receive strong light?
 
Tuner
Symptom
Possible cause
 
The radio makes 
unusual noises 
continuously.
 
Is the unit placed near the 
TV or computer?
 
Is the FM aerial or 
AM loop aerial placed 
properly? Move the aerial 
away from the AC power 
lead if it is located nearby.
 
iPod, iPhone or iPad
Symptom
Possible cause
 
No sound is 
produced.
 
The iPod, iPhone or iPad is 
not playing.
 
The iPod, iPhone or iPad is 
not properly connected to 
the unit.
 
Is the AC power lead of the 
unit plugged in?
 
iPod, iPhone or iPad 
will not charge.
 
The iPod, iPhone or iPad 
is not making full contact 
with the  connector.
 
Using iPod (3rd 
generation).
 
The iPod or iPhone is not 
supported. Refer to page 
10 for compatible models.
 
“This accessory is 
not made to work 
with iPhone” or “This 
accessory is not 
supported by iPhone” 
appears on iPhone 
screen.
 
The iPhone battery is low. 
Please charge the iPhone.
 
iPhone is not properly 
docked.
 
USB
Symptom
Possible cause
 
Device cannot be 
detected.
 
Is there any MP3/WMA file 
available?
 
Is the device properly 
connected?
 
Is it an MTP device?
 
Does the device contain 
AAC file only?
 
Playback does not 
start.
 
Is it a copyright protected 
WMA file?
 
Is it a false MP3 file?
 
Wrong time display.
 
Wrong file name 
display.
 
Is Variable Bitrate file being 
played back?
 
Is the File Name written 
in Chinese or Japanese 
characters?
 
Condensation
Sudden temperature changes, storage or operation in an 
extremely  humid  environment  may  cause  condensation 
inside the cabinet (CD pickup, etc.) or on the transmitter 
on the remote control. Condensation can cause the unit 
to malfunction. If this happens, leave the power on with no 
disc in the unit until normal playback is possible (about 1 
hour). Wipe off any condensation on the transmitter with a 
soft cloth before operating the unit.
 
If problem occurs
When  this  product  is  subjected  to  strong  external 
interference  (mechanical  shock,  excessive  static 
electricity, abnormal supply voltage due to lightning, etc.) 
or if it is operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
Set the unit to the stand-by mode and turn the power 
on again.
If  the  unit  is  not  restored  in  the  previous  operation, 
unplug and plug in the unit again, and then turn the 
power on.
Note:
If neither operation above restores the unit, clear all the 
memory by resetting it.
 
Factory reset, clearing all memory
Press the ON/STAND-BY button to turn the power on.
Press FUNCTION button (main unit) repeatedly or AUDIO 
IN button (remote control) to enter Audio In mode.
Press 
 button (main unit) once.
Press and hold   button (main unit) until “RESET” appears.
Caution:
This  operation  will  erase  all  data  stored  in  memory 
including clock, timer settings and tuner preset.
 
Before transporting the unit
Remove the iPod, iPhone, iPad, USB memory device and 
disc from the unit. Then, set the unit to the power stand-by 
mode. Carrying the unit with iPod, iPhone, iPad or USB 
memory device left connected or discs left inside might 
damage the unit.