Ricoh 06578 User Manual

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Appendix
All our cameras purchased through authorized bona fide 
photographic distribution channels are guaranteed against 
defects of material or workmanship for a period of twelve 
months from the date of your purchase. Service will be 
rendered, and defective parts will be replaced without cost to 
you within that period, provided the camera does not show 
evidence of impact, sand or liquid damage, mishandling, 
tampering, battery or chemical corrosion, operation contrary to 
operating instructions, or modification by an unauthorized repair 
shop. The manufacturer or its authorized representatives shall 
not be liable for any repair or alterations except those made with 
its written consent and shall not be liable for damages from 
delay or loss of use or from other indirect or consequential 
damages of any kind, whether caused by defective material or 
workmanship or otherwise; and it is expressly agreed that the 
liability of the manufacturer or its representatives under all 
guarantees or warranties, whether expressed or implied, is 
strictly limited to the replacement of parts as hereinbefore 
provided. No refunds will be made on repairs by non-authorized 
service facilities.
Procedure During 12-month Warranty Period
Any camera which proves defective during the 12-month 
warranty period should be returned to the dealer from whom you 
purchased the camera or to the manufacturer. If there are no 
representatives of the manufacturer in your country, send the 
camera to the manufacturer, with postage prepaid. In this case, 
it will take a considerable length of time before the camera can 
be returned to you owing to the complicated customs 
procedures required. If the camera is covered by warranty, 
repairs will be made and parts replaced free of charge, and the 
camera will be returned to you upon completion of servicing. If 
the camera is not covered by warranty, regular charges of the 
manufacturer or of its representatives will apply. Shipping 
charges are to be borne by the owner. If your camera was 
purchased outside of the country where you wish to have it 
serviced during the warranty period, regular handling and 
servicing fees may be charged by the manufacturer’s 
representatives in that country. Notwithstanding this, your 
camera returned to the manufacturer will be serviced free of 
charge according to this procedure and warranty policy. In any 
case, however, shipping charges and customs clearance fees 
to be borne by the sender. To prove the date of your purchase 
when required, please keep the receipt or bills covering the 
purchase of your camera for at least a year. Before sending 
your camera for servicing, please make sure that you are 
sending it to the manufacturer’s authorized representatives or 
their approved repair shops, unless you are sending it directly 
to the manufacturer. Always obtain a quotation for the service 
charge, and only after you accept the quoted service charge, 
instruct the service station to proceed with the servicing.
• This warranty policy does not affect the customer’s statutory 
rights.
• The local warranty policies available from our distributors in 
some countries can supersede this warranty policy. 
Therefore, we recommend that you review the warranty card 
supplied with your product at the time of purchase, or 
contact our distributor in your country for more information 
and to receive a copy of the warranty policy.
WARRANTY POLICY
e_kb558_om.book  Page 114  Tuesday, September 16, 2014  11:59 AM