DELL B2375dfw User Manual

- 345

 -

Common Mac Problems

Problems in the choose

r

  NOTE: Refer to Mac OS User’s Guide that came with your computer for further 

information on Mac OS error messages.

I encounter error 
“Unable to open MFP 
port device file!” when 
printing a document.

Avoid changing print job parameters (via SLPR utility, for 
example) while a print job is in progress. Known versions of 
CUPS server break the print job whenever print options are 
changed and then try to restart the job from the beginning. 
Since Linux MFP driver locks MFP port while printing, the abrupt 
termination of the driver keeps the port locked and therefore 
unavailable for subsequent print jobs. If this situation occurred, 
try to release the MFP port. 

Condition

Suggested solutions

The printer does not 
print a document from 
Acrobat Reader.

Incompatibility between the PDF file and the Acrobat products:
Printing the PDF file as an image may solve this problem. Turn 
on Print As Image from the Acrobat printing options.

The document has 
printed, but the print 
job has not 
disappeared from the 
spooler in Mac OS 
10.3.2.

Update your Mac OS to OS 10.3.3. or higher.

Some letters are not 
displayed normally 
during the cover page 
printing.

This problem is caused because Mac OS cannot create the font 
during the cover page printing. English alphabet and numbers 
are displayed normally at the cover page.

When printing a 
document in Mac with 
Acrobat Reader 6.0 or 
higher, colors print 
incorrectly.

The resolution setting in the printer driver may not be matched 
with the one in Acrobat Reader.

Condition

Suggested solutions