Panasonic KX-PX20M User Manual

Troubleshooting (continued)

3 Cleaning thermal heads

If photo images are marred by
horizontal lines and you are not
able to print high-quality photo
images, use a commercially
available cotton swab,
approximately 15 cm (6″) in length,
to clean the full length of the
thermal heads in the ink cassette
slot.
• Do not clean the thermal heads

immediately after printing.

• Disconnect the power cord and

remove the ink cassette before
cleaning the thermal heads.

• Do not insert your fingers in the

ink cassette slot while cleaning
the thermal heads as this may
lead to injury.

4 Printer driver

For operation details, see the help on the supplied CD-ROM.

Printing

Printer

Problem

Cause and Remedy

Page

The display areas on
the LCD monitor and
the TV screen are
different.

• With some TV models, the display area is smaller so

the top and bottom or left and right of the image may
appear cut off when the image is displayed. This is not a
malfunction.

—

The brightness and
color tones of the
preview image on
the LCD monitor and
the TV screen are
different from the
ones of the printed
pictures.

• The preview image is not exact print image, just for your

reference. Therefore, there may be some differences in
the quality of the image on the LCD and/or TV and the
printed image. This is not a malfunction.

—

Cannot stop printing
job by pressing and
holding the RETURN
button.

• You cannot stop printing job by pressing and holding the

RETURN button while the message is displayed. Retry
after the message is disappeared.

Thermal heads

Bottom of the printer

KX-PX20M.indb 94

2006/12/22 14:05:07