Panasonic DMP-BDT460 User Manual

Page of 40
30
SQT0080
Reference
Troubleshooting guide
Before requesting service, please perform the 
following steps.
Unit does not respond to remote 
control or unit’s buttons.
Disconnect AC power supply cord, wait 1 minute, 
then reconnect AC power supply cord.
The following do not indicate a problem with 
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
– Image disturbance when replacing 3D discs.
Cannot eject disc.
1 Turn the unit on.
2 Press and hold [OK], the yellow button and 
the blue button on the remote control at the 
same time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
3 Press [
1] (right) repeatedly on the remote 
control until “06 FTO” is displayed on the 
unit’s display.
4 Press [OK].
To return to the factory defaults.
¾
Select “Yes” in “Restore Default Settings” in 
the Setup menu. (> 29)
To return all settings to the factory preset.
¾
Reset the unit as follows:
1 Turn the unit on.
2 Press and hold [OK], the yellow button and 
the blue button on the remote control at the 
same time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
3 Press [
1] (right) repeatedly on the remote 
control until “08 FIN” is displayed on the unit’s 
display.
4 Press and hold [OK] for more than 5 seconds.
The remote control does not work properly.
¾
Change the batteries in the remote control. 
(> 5)
¾
The remote control and this unit are using 
different codes. If “SET ” is displayed on the 
unit’s display when a button is pressed on the 
remote control, change the code on the 
remote control. 
Press and hold [OK] and the displayed 
number (“”) for at least 5 seconds.
The TV tuner mode is not displayed when the 
TV is turned on.
¾
This phenomenon may occur, depending on 
the TV setting, when “Quick Start” is set to 
“On”.
¾
Depending on the TV, this phenomenon may 
be prevented by reconnecting the HDMI cable 
to a different HDMI input terminal or by 
changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾
The ratings level returns to the factory 
defaults.
1 Turn the unit on.
2 Press and hold [OK], the yellow button and 
the blue button on the remote control at the 
same time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
3 Press [
1] (right) repeatedly on the remote 
control until “03 VL” is displayed on the unit’s 
display.
4 Press [OK].
Do you have the latest firmware installed?
Panasonic is constantly improving the unit’s 
firmware to ensure that our customers are 
enjoying the latest technology. (> 13)
4
Make the following checks and visit our 
website for more information.
For U.S.A.
 : 
www.panasonic.com/support
Enter the model number.
For Canada : 
http://www.panasonic.ca
4
Or visit our website to find a service center.
You can find a service center near you easily 
on our website.
Other support information:
“Customer Services Directory (United States 
and Puerto Rico)” (> 37) or “CONTACT 
INFORMATION” (> 38).
General operation
DMP-BDT460_360_SQT0080_eng.book  30 ページ  2013年12月19日 木曜日 午後3時0分