Panasonic KX-TGA931T User Manual

Page of 56
Useful Information
46
For assistance, please visit http://www.panasonic.com/help
Answering system
The 2nd caller’s information is 
not displayed during an outside 
call.
L
In order to use Caller ID, call waiting, or Call 
Waiting Caller ID (CWID), you must first 
contact your service provider/telephone 
company and subscribe to the desired 
service.
After subscribing, you may need to contact 
your service provider/telephone company 
again to activate this specific service, even if 
you already subscribed to both Caller ID and 
Call Waiting with Caller ID services (CWID).
Problem
Cause/solution
The unit does not record new 
messages.
L
The answering system is turned off. Turn it on 
(page 30).
L
The message memory is full. Erase 
unnecessary messages (page 31).
L
The recording time is set to “Greeting 
only”
. Change the setting (page 35).
L
If you subscribe to the voice mail service, 
messages are recorded by your service 
provider/telephone company not your 
telephone. Change the unit’s number of rings 
setting or contact your service 
provider/telephone company (page 34).
I cannot operate the answering 
system.
L
Someone is using the unit. Wait for the other 
user to finish.
L
A caller is leaving a message. Wait for the 
caller to finish.
L
The handset is too far from the base unit. 
Move closer.
I cannot operate the answering 
system remotely.
L
You are entering the wrong remote access 
code. If you forgot the remote access code, 
store a new remote access code (page 33).
L
Press each key firmly.
L
The answering system is turned off. Turn it on 
(page 34).
L
You are using a rotary/pulse telephone. Try 
again using a touch-tone phone.
Problem
Cause/solution
TG43xx_OI.book  Page 46  Tuesday, December 11, 2007  2:04 PM