Panasonic KXTH111 User Manual

Page of 88
Useful Information
70
For assistance, please visit http://www.panasonic.com/phonehelp
Phonebook
Caller ID
Problem
Cause/solution
Copying stopped with an 
item displayed.
L
The destination handset may have lost communication 
with the base unit, or the destination unit user may have 
pressed {C} or {s} on the handset or {SP-PHONE
on the base unit.
The displayed phonebook item was not copied to the 
unit. Press {OFF} on the handset or {STOP} on the 
base unit. Confirm that the destination unit is not in use 
and try again.
Problem
Cause/solution
The handset or base unit 
does not display the 
caller’s name and/or 
phone number.
L
You have not subscribed to Caller ID service. Contact 
your telephone service provider to subscribe.
L
If your base unit is connected to any additional 
telephone equipment such as a Caller ID box or 
cordless telephone jack, disconnect the base unit from 
the equipment and plug the base unit directly into the 
wall jack.
L
If your base unit is connected to a telephone line with 
DSL service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
L
The name display service may not be available in some 
areas. Contact your telephone service provider for 
details.
L
Other telephone equipment may be interfering with this 
unit. Disconnect the other equipment and try again.
L
The caller requested not to send caller information 
(page 27).
L
If a call is being transferred to you, the caller information 
is not displayed.
The handset does not 
announce the displayed 
caller names.
L
The handset’s ringer volume is turned off. Adjust it 
(page 37).
L
The Talking Caller ID feature is turned off. Turn it on 
(page 40).
L
The ring count for the answering system is set to “2” or 
Toll saver”. Select a different setting (page 50).
The caller list/incoming 
phone numbers are not 
edited automatically.
L
The Caller ID number auto edit feature is turned off. 
Turn it on and try again (page 41).
L
You need to call back the edited number to activate 
Caller ID number auto edit.
TH111(e).book  Page 70  Thursday, June 8, 2006  10:35 AM