Panasonic KXTH111 User Manual

Page of 88
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp
71
Answering system
I cannot dial the phone 
number edited in the 
caller list.
L
The phone number you dialed might have an incorrectly 
edited pattern (for example, the long distance “1” or the 
area code is missing). Edit the phone number with 
another pattern (page 29).
The 2nd caller’s 
information is not 
displayed during an 
outside call.
L
In order to use Caller ID, Call Waiting, or Call Waiting 
Caller ID (CWID), you must first contact your telephone 
service provider and subscribe to the desired service.
After subscribing, you may need to contact your 
telephone service provider again to activate this 
specific service, even if you already subscribed to both 
Caller ID and Call Waiting with Caller ID services 
(CWID).
Problem
Cause/solution
I cannot listen to 
messages from a remote 
location.
L
A touch tone phone is required for remote operation.
L
L
The answering system is off. Turn it on (page 49).
The unit does not record 
new messages.
L
The recording time is set to “Greeting only”. Select 
a different setting (page 51).
L
The message memory is full. Erase unnecessary 
messages (page 46).
L
If you subscribe to the Voice Mail service, messages 
are recorded by the telephone service provider not your 
telephone (page 50).
I cannot operate the 
answering system.
L
Someone is operating the answering system.
L
If someone is talking on a conference call, you cannot 
operate the answering system. Try again later.
The message indicator 
on the handset slowly 
flashes amber.
L
New messages have been recorded. Listen to the new 
messages (page 45, 46).
I cannot hear a message 
from the speaker when 
the answering system is 
recording a message.
L
The call screening feature is turned off. Turn it on (page 
51).
L
The volume for the base unit is turned off. Turn the 
volume up by pressing {^} on the base unit.
Problem
Cause/solution
TH111(e).book  Page 71  Thursday, June 8, 2006  10:35 AM